The Haven could be a perfect place...
The Haven could be a perfect place to stay. I mean, it's located in the perfect area, you can just walk to the beach as well as walking to the shopping and dining area of seminyak. Everything is reachable between the area. They have a very nice room, hotel interiors, dining area & very good athmosphere. It's just they have unprofesional staffs, it seems they're lack of experience and somehow the General Manager doesn't even around. Unlike other hotels. The check in time was taking forever. Breakfast area is limited, doesn't compare to number of rooms they have, And they have no queuing system during breakfast. So, most likely we have to get our own table. The toilet flush in our room, keep broken all the time. I had to call the mechanic like 4 to 5 times a day until our last day there. And the hotel didn't even say apology or tried to move us to another room. or any complimentary or anything to show us that they are sorry for what happen to their guest. No! Nothing! Pool towels wasn't provided in the pool area. So we had to ask the staff to get one. The towel came after 1 hour :)