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Nikko Hotel Hanoi  

84 Tran Nhan Tong Street View this hotel's location on a map
 

Overall Hotel Reviews

5/6

rating

Based on 24 reviews

 

Summary

Customer service
5/6
Cleanliness of accommodation
6/6
Quality of room
5/6
Quality of food
0/6
Family friendly
5/6
Value for money
5/6
 
 

AsiaRooms.com reviews

24

 

Room prices from

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6/6

rating

Despite not many of the staff speaking...
Despite not many of the staff speaking good english, they went out of their way to help us. Hotel top quality and food menu varied and delicious.
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Posted by MR. HATCH, mark, Australia on Mar 2007
 

5/6

rating

They serve very good breakfast. The...
They serve very good breakfast. The front office staff are all very helpful in providing information as to where to eat or visit. They will provide us with maps on the location. Hotel has a pool of reliable taxi, so you don't get ripped off. Enjoyable stay there. Big rooms as well as toilets.
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Posted by SERENE, Chan, Singapore on Aug 2006
 

6/6

rating

This was a great hotel in terms...
This was a great hotel in terms of amenities and cleanliness. The staff was very accomodating and the breakfast buffet was excellent. They had local Vietnamese dishes and continental as well. The only problem with this hotel was the location. It was too far from everything. You can always take a taxi but I noticed that not all metered taxis in Hanoi are calibrated. For the same distance, we paid way different rates.
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Posted by DE LEON, Alicia Victoria, Philippines on May 2006
 

5/6

rating

Excellent hotel with very helpful staff. Room...
Excellent hotel with very helpful staff. Room was clean and large, excellent breakfast. Hotel bar was very expensive. A bit far from old city, but taxi from hotel is always metered. Would recommend highly.
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Posted by SMITH, HAYLEY, United Kingdom on Apr 2006
 

5/6

rating

The service was great, all the people...
The service was great, all the people that were sadly working on Chinese New Year were all very nice!
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Posted by DOHERTY, corrin, Singapore on Feb 2006
 

4/6

rating

Facility was excellent, but there was no...
Facility was excellent, but there was no concierge or any attempt to have one for advise on local restaurants and attractions.
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Posted by OLSEN, Peter, United States on Jan 2006
 

3/6

rating

The room at Nikko hotel is nice,...
The room at Nikko hotel is nice, and kept clean properly. It was a pity that a kingsize bed was only available in a smoking room. Such room does not include a satee (as is included in a non-smoking room). The restaurant is relatively expensive for breakfast and lunch. Making use of their taxis resulted in quite large differences in the price we had to pay. We asked for an upgrade to a suite for another two nights, but that would become really expensive.
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Posted by VAN AHEE, Albert, Netherlands on Jan 2006
 

0/6

rating

Lovely hotel.  We enjoyed our stay....
Lovely hotel.  We enjoyed our stay.
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Posted by Angela, Canada on Aug 2005
 

0/6

rating

We took double deluxe rooms and were...
We took double deluxe rooms and were very satisfied with the rooms which were nice and clean, also we appreciated that the air con was pleasant. On top of that the facilities were great. We spent 2 nights in Nikko hotel but not successively as we travelled in other places in North Vietnam before coming back to Hanoi. We still could enjoy the facilities (showers, pool) when passing by in Hanoi and also early morning when our rooms were not ready, which was very appreciable. People there are very helpful, for instance when having conflict with a taxi driver trying to cheat us or when one of us got sick we could get medicine. Maybe only the breakfast was not so great, but there is a wonderful little bakery in the lobby area where you can get good pastries and sandwitches.
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Posted by Vanessa, Singapore on Aug 2005
 

0/6

rating

Staff was friendly, courteous and efficient. Room was...
Staff was friendly, courteous and efficient. Room was clean and comfortable. However it was a bit far from town centre. Taxis were cheap so it didn't matter too much. A courtesy shuttle bus to town centre would be a nice touch.
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Posted by Kathleen, Australia on Aug 2005
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