We took double deluxe rooms and were...
We took double deluxe rooms and were very satisfied with the rooms which were nice and clean, also we appreciated that the air con was pleasant. On top of that the facilities were great. We spent 2 nights in Nikko hotel but not successively as we travelled in other places in North Vietnam before coming back to Hanoi. We still could enjoy the facilities (showers, pool) when passing by in Hanoi and also early morning when our rooms were not ready, which was very appreciable. People there are very helpful, for instance when having conflict with a taxi driver trying to cheat us or when one of us got sick we could get medicine. Maybe only the breakfast was not so great, but there is a wonderful little bakery in the lobby area where you can get good pastries and sandwitches.
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Summary
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Not Rated
Customer service
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Not Rated
Cleanliness of accommodation
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Not Rated
Quality of room
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Not Rated
Value for money
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Not Rated
Quality of food
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Not Rated
Family friendly