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Hong Ngoc 1, Hanoi  

30-34 Hang Manh Str., Hoan Kiem Dist., View this hotel's location on a map
 

Overall Hotel Reviews

5/6

rating

Based on 93 reviews

 

Summary

Customer service
5/6
Cleanliness of accommodation
5/6
Quality of room
4/6
Quality of food
3/6
Family friendly
5/6
Value for money
5/6
 
 

AsiaRooms.com reviews

93

 

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4/6

rating

Room (701) quite small. Breakfast acceptable. Good...
Room (701) quite small. Breakfast acceptable. Good location. Overall quite okay.
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Posted by MR. ECKARDT, Reinhard, Germany on Jul 2007
 

3/6

rating

This hotel was in a good location...
This hotel was in a good location and the rooms were tidy. Unfortunately we were located in a room which was on the top floor and required at least 10 sets of 5 or 6 stairs to be climbed! Additionally there were renovations at the hotel which continued throughout the night.
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Posted by K Willis, Australia on Jun 2007
 

2/6

rating

This hotel misses the mark. I was...
This hotel misses the mark. I was very disappointed. Room was nicely decorated but bed was uncomfortable. Bathroom was badly in need of updating. The 'deluxe' room was above the street and very, very noisy. When I asked to change I was rebuffed by a surly nice clerk. Overall, however, the staff was curteous. Terrible breakfast, the worst. There are too many other choices in Hanoi...I will not stay here again.
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Posted by MR. Matthew, United States on Jun 2007
 

4/6

rating

This hotel was in a great location,...
This hotel was in a great location, the facilities were great and the service of all the hotel staff were excellent. Overall, my partner and I would definetly stay here again. Thanks
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Posted by Gemma, Australia on May 2007
 

4/6

rating

We had a very nice stay in...
We had a very nice stay in Hong Ngoc hotel, rooms are large and very clean, breakfast is delicious. Only 1 default the bathroom is not convenient and not very confortable (small, no shelves, not enough hanging places...).
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Posted by MR. JEAN, BODA, France on May 2007
 

5/6

rating

A decent hotel which is good value...
A decent hotel which is good value for the rooms that you get. Disappointing breakfast (the worst of the three hotels we stayed in). Renovations were happening during our stay (didn't disturb us in our room) but we didn't get to experience the general ambience of the place. Not sure how it compares to other Hanoi hotels but we'd probably look at another option, something more colonial if we returned.
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Posted by MR. PATTERSON, Aaron, Australia on May 2007
 

5/6

rating

Staff very helpful and room was very...
Staff very helpful and room was very pleasant and clean. After our return from Sapa we booked a cheaper room to shower, rest and change for a few hours. It was musty and only had a window opening into an internal shute. Staying the night in this room would not be so pleasant. The hotel is very well located for tourists wanting to wander through the French Quarter and shop. thoroughly enjoyed our stay
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Posted by MRS. ATCHISON, Wendy, Australia on May 2007
 

6/6

rating

Strongly recommend to everyone looking for a...
Strongly recommend to everyone looking for a reasonable room and real life of Hanoi people!
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Posted by MR. NGUYEN, Minh Tri, Germany on May 2007
 

4/6

rating

Good place for American business types who...
Good place for American business types who need the gym and like to tip in dollars. Also good for Australian families as the staff are very child friendly. But nogo for travellers and eco adventurers who don't need such pampering as there are so many other hotels in the area that offer much better value!
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Posted by MR. SEYMOUR, Leslie, United Kingdom on May 2007
 

4/6

rating

The hotel was nice and in a...
The hotel was nice and in a great location. Breakfast was good. However, on the first night we were given a shoe-box sized room with no window when we had reserved a delux room with a balcony. On the subsequent nights we were upgraded to our correct room but not after waiting until 2pm for the room to be vacated.
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Posted by MR. CHIRGWIN, Benjamin, Australia on Apr 2007
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