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Zephyr, Hanoi  

4-6 Ba Trieu St., Hoan Kiem, Hoan Kiem, View this hotel's location on a map
 

Overall Hotel Reviews

5/6

rating

Based on 59 reviews

 

Summary

Customer service
5/6
Cleanliness of accommodation
5/6
Quality of room
4/6
Quality of food
0/6
Family friendly
5/6
Value for money
5/6
 
 

AsiaRooms.com reviews

59

 

Room prices from

Updating Rates

 

4/6

rating

The Zephyr is a nice hotel in...
The Zephyr is a nice hotel in an excellent location. We stayed there for 3 nights in September. If you are looking for something nice but less expensive than a luxury hotel (like the Sofitel), this is a good choice. Our major complaints were that there is no concierge and the hotel does not have information about activities in Hanoi. Some of the front desk staff are helpful about this (usually they refer you to a nearby travel agency) but it can be difficult to communicate because many do not speak English well. We found the LUXE guide for Hanoi to be helpful and mostly relied on that during our visit.
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5/6

rating

My mother and I stayed in Hotel...
My mother and I stayed in Hotel Zephyr twice at the end of September 2006. We found the location excellent- a stone's throw from Lake Hoan Kien and convenient enough to walk to both the Old Quarter and the French Quarter. The first time we checked in, we had booked a deluxe room through Asiarooms. The room was clean and pleasant, however, the window looked out into an internal stairwell. The second time we checked in, we were upgraded to the best suite in the hotel with a terrace overlooking Lake Hoan Kiem. Both rooms were very quiet, came with all the usual amenities one would expect of a 4* hotel, and maintained to a high standard of cleanliness. The breakfast buffet every morning was delicious. We were very pleased with our stay, especially the staff who were always very helpful. We took side trips to Sapa and Ha Long Bay and before we left for Sapa and Ha Long Bay the hotel staff arranged for us to have access to bathroom facilities to shower and re-organise our belongings which was very useful. Hotel Zephyr is recommended if you are looking for a boutique, well-located, clean, well-run, relatively small hotel in a convenient location.
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6/6

rating

I traveled with a friend to Hanoi,...
I traveled with a friend to Hanoi, mainly as a shopping adventure. I called the hotel a week before our arrival and they arranged a driver to meet us at the airport (cost US$20). Upon arrival we were greeted by a bell hop and ushered into the hotel. The receptionist at the desk were very friendly and answered all of our questions. There was a mix up with our reservation but the Zephyer staff was more than accomodating and went out of their way to take care of us. The breakfast is satisfying offering both Asian/American favorites. The staff in the resturant were friendly and helpful. Some of the benefits of the Zephyr are the two elevators, great water pressure, clean ensuite bath, nice bed linens (European style), it is located at the end of the Old Quarter which makes it very quiet, but only a 5 minite walk to the shops, view of the lake, and a friendly staff that speak English. I would definately stay at the Zepher if I were going to return to Hanoi. FYI: There is a VD$200,000.00 departure tax at the airport per person. We did not know about this, now you do.
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4/6

rating

Excellent location for the shops and resturants...
Excellent location for the shops and resturants like Emperor or Green Tangerine. Rooms comfortable not the latest decor, but very clean. Hotel staff helpful. Location is the main factor for me to return again and value.
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6/6

rating

We stayed at the Zephyr Hotel for...
We stayed at the Zephyr Hotel for 7 nights. Our room was a 'deluxe room' and on the 4th floor facing the street. It was very quiet. The location was wonderful - very close to the lake and on a street with a wide footpath. We walked everywhere and could nip back to the hotel for a rest or to cool off during the day. The breakfast was excellent. The staff were very friendly and the tour they organised for us to Halong Bay was great. We would definitely stay there again.
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5/6

rating

Staff Very good, Food was good, Location...
Staff Very good, Food was good, Location pretty good. There is a Seafood restaurant round the corner Fantastically Cheap & Good, A nice Bar Restaurant 2mins food was great and staff very friendly
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4/6

rating

Very nice hotel with excellent location. However...
Very nice hotel with excellent location. However price is a little bit expensive for an equivalent 3 stars hotel, since it does not meet the standars of a 4 stars. Anyway it is a good choice to stay in Hanoi.
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5/6

rating

We stayed for 1 week and enjoyed...
We stayed for 1 week and enjoyed it very much. It was located near the 'old Quarter' so was very close to places of interest. The staff were excellent in all ways - courteous, efficient and very helpful. The room and service were excellent and the restaurant was very good. We would definitely stay there again if we return to hanoi.
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4/6

rating

My brother and I stayed at the...
My brother and I stayed at the Zephyr for 2 nights early August 2006. Our superior twin room on the 6th floor was smaller than I expected but were happy with the comfy beds and powerful shower. Our aircon room was a delight on a hot day but we had problems adjusting the temp during the night. Complimentary nibbles during happy hour at the top floor bar and the bird's eye view of the lake and surrounding area was a bonus. The staff were very friendly and were only too happy to help us learn a little Vietnamese during our stay. The breakfast buffet and coffee were delicious. Nice decor in the foyer but generally a typical 3 star hotel. Take care on slippery footpaths outside in the rainy season.
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5/6

rating

My wife and I really enjoyed our...
My wife and I really enjoyed our stay at the Zephyr. The hotel is well maintained, the location is very good, and most important the staff is very helpful. For example, some of the taxis in Hanoi seem to have super fast meters. The hotel knew which ones to call to keep the customer from getting ripped off
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