Amazing Hotel , Hanoi
21 Hang Phen Street
Hoan Kiem District
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Overall Hotel Reviews
Based on 22 reviews
Not amazing, everything was very average. The...
Not amazing, everything was very average. The breakfast was poor as everything required ordering (including water), there was little choice on the menu and the portion size was small.
We booked 1 then stayed 2 nights...
We booked 1 then stayed 2 nights more there. We found it very comfortable, and for the price we paid for it, a good deal. It was our first time in Hanoi, so, didn't really know the area very well. It was close enough to see , eat, travel & entertainment. I was reading a few reviews, some was good some is no, but I believe you will get special service here. For traveling & ticketing just talk to them. They provide everything you want, best price guaranteed. The staff is so cute and friendly. The breakfast is perfect. You get any option you like without limitation. Lovely Amazing hotel!
very good location in the old quarter....
very good location in the old quarter. staff is very friendly and professional. Rooms are new, made in old style. Nice view from frontside balconies. (Some rooms are without windows, but this is normal in Vietnam)
Enjoy a different of traveling is the...
Enjoy a different of traveling is the hotel slogan. The hotel has sustainable features which made it an even better place. Being concerned with the environment and trying to lighten our footprint, we appreciated our stay here. Staff members were excellent. We really enjoy our cruise to visit Halong Bay and trekking tour to Sapa. I got big experience about the beautiful landscape. Ms Lee Tran is the best staff that I ever met in the world. I will recommend this hotel for all of travelers.
Price was great, so was the location...
Price was great, so was the location in walking distance to the lake and many other attractions. The room was very clean. Lovely hotel staff and helpful services. If you come to Hanoi, don
This Amazing hotel is situated in...
This Amazing hotel is situated in the heart of the Hanoi Old Quarter, 5 min walk to the lake. This location is also within walking distance water puppet theater. The hotel also offers room service, a business center, concierge assistance, a gift shop, parking (fee applies), currency exchange, valet laundry service, and complimentary local area shuttle service. All rooms feature bathrobes, cable TV, CD players, coffeemakers, hairdryers, high-speed Internet access, safes, irons and ironing boards, minibars, dual-line telephones, pillow-top bedding, floor-to-ceiling windows, voice mail, and work desks with lamps. Amazing staffs at Amazing hotel, Ms Tran can help you and offers you the best travel deals. My trip to Halong Bay book through hotel was perfect. Many thanks to all of Amazing hotel staffs, I definitely come back here.
We would like to take this opportunity...
We would like to take this opportunity of thanking Amazing hotel for giving us a best time in Hanoi.My wife and I stayed for a night in march and other nights after,very reasonable price. The rooms were clean and comfortable - certainly great above compared with many budget hotels near by ( It the best). The facilities were perfect. Tea, coffee maker in the room. The location is excellent , just 3min walk to the Hoan Kiem lake. We booked the Halong bay trip with ( MS Tran Ma), We really enjoyed our cruise. Great people and great price! If you are coming to VietNam, don't miss a chance to see a special event ( October 2010 will officially mark 1000 years. On this occasion, Hanoi has been named as one of the world's "Top Destinations 2010. We would like to take this opportunity of thanking Amazing hotel for giving us a best time in Hanoi.My wife and I stayed for a night in march and other nights after,very reasonable price. The rooms were clean and comfortable - certainly great above compared with many budget hotels near by ( It the best). The facilities were perfect. Tea, coffee maker in the room. The location is excellent , just 3min walk to the Hoan Kiem lake. We booked the Halong bay trip with ( MS Tran Ma), We really enjoyed our cruise. Great people and great price! If you are coming to VietNam, don't miss a chance to see a special event ( October 2010 will officially mark 1000 years. On this occasion, Hanoihas been named as one of the world's "Top Destinations 2010.
We are as a couple and have...
We are as a couple and have been to Hanoi a fews time be fore but this time we booked and stayed with Amazing hotel for 4 night. I and my English Husband very happy that we did made a good choice! Our Bedoomr/ bathrom is very clean.Staff was very pleasant,happy and helpul. We would absolutely do stay with Amagine Hotel in our next holiday in Hanoi for sure.We did also enjoyed our tour booked with Thuan to Ha Long Bay three days and two nights. It was fantastic and amagin to see Ha long Bay and Cat Ba. We choose Paloma Boat and pleased to have this wondeful exprerienced.
Superior room not as described, there was...
Superior room not as described, there was no balcony and no wooden shutters and room was quite small indeed. The staff at the hotel were courteous and helpful and the breakfast adequate. As we arrived in Hanoi during a cold spell the lack of heating in the room made our stay very uncomfortable, so much so that we moved to a hotel that had heating in room.
We were promised a pick up from...
We were promised a pick up from the train station to the hotel. Nobody turned up. We phoned the hotel, nobody answered. The taxi driver who we paid to drive us to the hotel stole one of our bags and drove off. The hotel staff were asleep and the shutters were down even though we had a confirmation. The reception manager did, after 3 days of asking take us to the police station ( which we found was just around the corner ) for a report for our insurance company.
The room was tiny and freezing. The hot water lasted for 1 shower so the second person had a cold wash.
The breakfasts were greasy and 2 out of 3 mornings no fruit.
Coffee and tea urns always needed filling and the breakfast room was cold and in need of a paint job.
Overall service was terrible. The room rate was eventually reduced after I made many complaints. The hotel, the room and the service did not match the claims on the web site. We were going to stay in this hotel for 2 weeks but we moved to a hotel close by which was cheaper and delivered what it promised.
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