"Great stay, great service and great staff
I found this hotel through Tripadvisor & Asiaroom, I can see why it earns such a good reputation. The staff was graceful and did everything they could to make my stay a pleasant one. The room was clean and spacious. The breakfast was wonderful. When I left, the management got me a taxi and came out to help with the luggage and say goodbye. It was a great ending to my Vietnam trip.
Ha Noi was my final destination. It was going to be my homebase for travelling to Ninh Binh, Sapa, and Ha Long Bay during a short period of time. I was apprehensive about the logistics of my travels. Hoa, who worked there, saw my planning and suggested that I took the tours with the hotel to make things more simple.
I let Hoa plan everything, including arranging the dates to get the most out of my travels, getting train tickets to Ninh Binh, and going on tours to Sapa and Ha Long Bay. She did a great job planning out my travels until the day I left Vietnam. Everything went smoothly, the tickets were where she said they would be, the tour guides were excellent. The Sapa hotel from the tour had a wonderful mountain view, the Ha Long Bay junk I was on was 1 year old and immaculate. Of course her service was free and the price for both tours was reasonable (I found out later that other people on the tours paid a little more.) It was a good and economical decision to let Hoa take over the planning. I am very happy I stayed at this hotel.