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Liberty 3, Ho Chi Minh City  

187 Pham Ngu Lao Street District 1, View this hotel's location on a map
 

Overall Hotel Reviews

4/6

rating

Based on 70 reviews

 

Summary

Customer service
4/6
Cleanliness of accommodation
4/6
Quality of room
3/6
Quality of food
4/6
Family friendly
4/6
Value for money
4/6
 
 

AsiaRooms.com reviews

70

 

Room prices from

Updating Rates

 

3/6

rating

great location !...
great location !
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1/6

rating

Hotel is in good tourist location, Quite...
Hotel is in good tourist location, Quite clean but the bathroom layout is very bad. Breakfast is much better than many 3 stars hotel. Hotel is bare and there are no facilities other than a place to have your breakfast.
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3/6

rating

Overall, the service of this hotel was...
Overall, the service of this hotel was sufficient. It was not outstanding but they did try to accomodate our needs. We stayed here twice on our trip to Vietnam. The first time we stayed there, we were near the side where there is a night club on the street. It kept me up all night but luckily we were only staying 2 nights so it was bearable. The second time we stayed, I asked for a room away from the night club and it was fine. We asked reception to book a domestic flight for us with Vietnam Airlines. The reception had a photocopy of our passports and all our information and they said they would get us a quote. The quote was done quickly and promptly and we asked them to book the flight for us. We were booking two flights - Da Nang to Nha Trang - and Nha Trang to Ho Chi Minh. The ticket of my flights were done well but they made a mistake with the spelling of my boyfriends surname. My boyfriends surname is only 5 letters and it was not easy to spell wrong. Hence, we complained that it was wrong and asked for them to call up VN to change it. They said they would have this done for us, but when we came back to reception in the morning they tried to charge us the 30% for the alteration. I wouldn't hear a bar of this and negotiated a price. They wouldn't pay for all of it so they ended up paying half and we paid the other half even though it wasn't our fault! Overall, the service was sufficient. Breakfast isn't the best but it was a good location and room was clean. Internet price was good too.
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4/6

rating

Good enough hotel.......but very disappointed in the...
Good enough hotel.......but very disappointed in the breakfast service.............it appeared a bit choatic..........not much system...........enough staff but they got in the way....(either with each other or in the way of the guests trying to get their breakfast........the staff didn't operate smoothly........either there wasn't any cups or spoons......or places to sit.....we appeared on a number of mornings to be waiting for something.......I wasn't expecting very much.............just coffee or tea and corn flakes....yet even for this simple expectation I was waiting for cups and spoons to be available........and for the six nights we spent at the hotel there were three mornings I was disappointed in not having my corn flakes...........very important to me...I informed the staff after missing my first morning's corn flakes and expected at least they would be available on the final two mornings.......they weren't........ so the hotel spoiled what would have been a very good report of the hotel service etc simply by not paying any attention to a guests feedback..........they would have to improve a lot on the breakfast service before I would stay at the hotel again..............what a shame because the hotel's other facilities and its location is very good.
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4/6

rating

overall of the hotel is not bad...
overall of the hotel is not bad and staffs over there are nice and friendly. recommended!
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4/6

rating

Four of us stayed at this hotel...
Four of us stayed at this hotel for 5 nights, left and went to HoiAn for 6 nights then came back to Liberty3 for 3 nights. We found the staff were wonderful, very helpful. Breakfast had plenty of variety. The location was right in the middle of all the Tour Operators and a short walk to the Market. The rooms were clean and had just been renovated, so, nice new bathroom. A lot more was within walking distance if you can stand the heat, taxis were cheap but you needed to be careful not to get ripped off. The hotel staff would always hale a Taxi for you and we found them to be very safe to use. I recommend that if you are in a Taxi and the metre is spinning fast, write down the number and report it back to the hotel staff, (We found that if the driver knew you had their number, they would be less likely to cheat).
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5/6

rating

All Ok But Breakfast was not the...
All Ok But Breakfast was not the best could of being better.
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5/6

rating

As a first time visitor and alone...
As a first time visitor and alone I felt very comfortable at Liberty 3. The staff were very pleasant and helpful. The location is excellent although a bit noisy. The breakfast is served in the Highland Coffee Outlet next door and if I had any critcism it would be that the food did not look very fresh, apart from that I would return again.
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6/6

rating

We were made to feel extremely welcome....
We were made to feel extremely welcome. The standard of the room as excellent and the meals offered in the resturant were of a good quality. The location of the hotel was perfect with good views of busy Ho Chi Minh City, all the main tourist attractions were easily accessible. We thoroughly enjoyed our stay. Well done!
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5/6

rating

Overall experience was good, only the smell...
Overall experience was good, only the smell of room turn me off for a moment. If not the smell, everything will be perfect.
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