My boyfriend and I stayed in a...
My boyfriend and I stayed in a double room on the 4th floor of the Amara in Ho Chi Minh City for one night. We had a 6 AM flight the next day so wanted to be closer to the airport than our previous hotel.
The lobby is entered via a side entrance because the driveway of the front entrance doesn't offer enough room for many taxis to stop at once. Our first impressions of the passageway leading from the side entrance to the front desk were underwhelming: To the right was a gaudily lit casino with young women dressed in ao dai at the entrance inviting men to enter, and the hotel's cafe was located to the left along with a sprinkling of retail stores (golf accessories, souvenirs etc). The space was unattractively lit, even underlit, and there was a general air of seediness. Encounters with several of the hotel's other guests--tipsy, smokey businessmen with young escorts in tow--didn't help matters.
Our impressions improved once we arrived at the front desk because service was exemplary: The staff were helpful and efficient and went out of their way to look after our belongings for a couple days while we went on a quick trip to Cambodia. In our absence, they even received and stored for us tailored clothes we had ordered.
Sadly, the staff cannot make up for the hotel's physical appearance. Both the public and private areas lacked maintenance. Admittedly, we did pay a rate of only USD59 for room, breakfast and tax (via AsiaRooms) so perhaps we weren't given the best room! The Amara would be an excellent hotel with a thorough cleaning, paint job, minor repairs, decor update, and electrical repairs. Because of faulty wiring, the electricity in our room would cut out every few minutes. We didn't bother to mention it because we were there for only a few hours.
We had one quick lunch in the hotel's cafe--competently prepared, hotel-priced (mandatory 5% service charge) Vietnamese food served in a dingy, depressing atmosphere. The cafe was dingy enough for us to be concerned about ordering items that weren't freshly cooked or refrigerated. The staff had kindly offered to pack us breakfast to go because our flight was before the start of the breakfast buffet included in our room rate and we had gladly accepted but when we picked up the takeout boxes at 4 AM, we had to abandon the sandwiches (ham and other cold cuts) because they had been sitting out at room temperature on the counter presumably since the last kitchen staff departed for home several hours before.
The Amara's immediate neighbourhood is chaotic, vibrant and appears to be where real people work and live. If you're looking for guide-book tourist attractions or high-end restaurants, then you'll be disappointed. Otherwise, it is an interesting peep into the lives of regular people.
SUMMARY: At USD59 for room, breakfast and taxes, the Amara was acceptable for a hotel that is close to the airport (barely 10-minute ride away in quiet traffic) if you have to catch an early flight. I wouldn't stay there for more than a day or two. There are many other hotels closer to attractions in neighbourhoods that are just as interesting.