PARKROYAL Saigon, Ho Chi Minh City

309b-311 Nguyen Van Troi St. Tan Binh District View this hotel's location on a map

Overall Hotel Reviews

5/6

rating

Based on 39 reviews

Summary

Customer service

5/6

Cleanliness of accommodation

5/6

Quality of room

5/6

Quality of food

4/6

Family friendly

5/6

Value for money

5/6

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4/6

rating

SHOULD INCLUDE WIRELESS INTERNET AT HOTEL AS...

SHOULD INCLUDE WIRELESS INTERNET AT HOTEL AS MIST BUSINESS TRAVELLERS REQUIRE THIS.

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6/6

rating

When I arrived the first thing that...

When I arrived the first thing that came to mind was, "This place really is as nice as the pictures, it wasn't just dressed up for the photos." The staff there spoke English rather well, moreso than the average I experienced in the rest of the city however it wasn't flawless. I don't deduct for this at all however because it's a curteosy they know my language, not something to be expected. The room service was prompt, the maid service was thorough, the laundry service was very prompt (they charged my polo style shirt as a t-shirt instead of a dress shirt). The executive area on the top floor was pleasant enough, though internet access was $2.50 per 15 min, at least it was fairly quick. Lastly, there's a law prohibiting any foreigner from staying in the room as an opposite sex Vietnamese citizen. So, having a Vietnamese girlfriend (a real girlfriend, not one that was paid for) forced us to rent a seperate room each night however the staff at the hotel was very curteous about it for the most part except when she came in my room they would sometimes call and ask to speak to "the vietnamese girl in your room" to check and see if she had her own room rented. She was a bit offended by this but the law is the law. Wish they'd change it. Yes, I would stay there again, nice place. Oh, and lastly there were weddings on Friday, Saturday and Sunday which closed to pool area for everyone but at the same time the place looked really nice and the brides and grooms were so happy we weren't upset. I fully recommend this hotel.

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6/6

rating

When checking out early for a flight...

When checking out early for a flight the front desk personal had tables set for our breakfest then found out we did not have time to sit and eat they backed us breakfest to go which we did not expect them to any of the above it was unexpected and greatly appicated please pass on my thank to the novotel garden plaza siagon my thanks for a job well done

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5/6

rating

Novotel Garden Plaza is perfect for a...

Novotel Garden Plaza is perfect for a short stay/ over night stop in Ho Chi Minh. They have a fantastic swimming pool and the food and service was great. No need to leave the hotel if you are in transit but close enough to the city, a 20 minute taxi ride, if you want to have a look around during your brief stay. We travelled with a small child (2 yrs) and the hotel staff and facilities were really good. We made great use of their large pool during our 24 hour stay. Our room was a good size and very comfortable for the three of us.

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5/6

rating

Our stay was great! The Service, facilities...

Our stay was great! The Service, facilities and amenities were out of this world i couldn't believe my eyes!! Im truely amazed!!

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0/6

rating

Large bedrooms. Very friendly & helpful staff. ...

Large bedrooms. Very friendly & helpful staff. Allowed early check in. Free shuttle to city centre much appreciated. I will stay again as good value for money. Hope to get time to use pool this time.

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