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Sofitel Saigon Plaza, Ho Chi Minh City  

17 Le Duan Boulevard, Dist. 1 View this hotel's location on a map
 

Overall Hotel Reviews

5/6

rating

Based on 24 reviews

 

Summary

Customer service
5/6
Cleanliness of accommodation
5/6
Quality of room
5/6
Quality of food
0/6
Family friendly
4/6
Value for money
4/6
 
 

AsiaRooms.com reviews

24

 

Room prices from

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5/6

rating

Excellent service, the staff goes the extra...
Excellent service, the staff goes the extra mile and they know how to make you feel welcomed with a genuine smile. will definitely recommend their service and caring atmosphere. Ms.Vu Thi Thai Chau, Mr. Pham Thanh Hien, and specially Ms. Dung and, mgr. Mr. Philippe GODARD,
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Posted by Leonardo Abello-Rode, Denmark on Apr 2010
 

6/6

rating

The Hotel was a perfect choice and...
The Hotel was a perfect choice and we are very happy we have choose it. We will recommend that hotel to all our friends coming to Ho Chi Minh City. The security at the hotel is very good but they should be very carefull with Vietnamesse guests of the hotel and make sure that they treat them with respect.
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Posted by MR. JOLICOEUR, Serge, Canada on Oct 2007
 

3/6

rating

Location of the hotel was good, near...
Location of the hotel was good, near from center of the city. The swimming pool located on the roof of the hotel was OK with good scenery. Amenities equipped at the room was good. But, the size of the room and bath room was somewhat smaller, and poor dining facilities disappointed me. The price for the room is somewhat expensive than any other Asian countries..
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Posted by MR. KIM, Hyunmo, Korea on Jul 2007
 

2/6

rating

This hotel was a way out of...
This hotel was a way out of the main city centre and was fairly hard to get anywhere without using taxis, especially for Western travellers as it's not really that safe using public transport! We found out by reading the blurb in the hotel room that there was in fact a free shuttle running into the centre but was NOT told this by the concierge, and they didn't really speak English well; overall it was quite hard to converse with the staff. The food in the hotel was way overpriced and not at all nice. They would have done better sticking to their own cuisine rather than trying to put a Western spin on everything. The room smelt of stale smoke even though we specifically requested a non-smoking room. The whole hotel needed drastically updating and painting. The pictures make it look a lot better than it actually is! The hotel offers tours to the main attractions in the area for four times the price of the backpacker area companies.
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Posted by Helen M, United Kingdom on Jul 2007
 

5/6

rating

Very well appointed hotel. Restaurants and...
Very well appointed hotel. Restaurants and service of a high standard. Room layout and facilities very good standard
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Posted by MR. HOLLOWAY, Michael, United Kingdom on Jun 2007
 

5/6

rating

Very good hotel. Professional staff at front...
Very good hotel. Professional staff at front desk and prompt service from Housekeeping. Had drinks in the lobby bar and was looked after very well with a selection of complimentary tasty canapes. Location not in the heart of District One but still a good spot nontheless. Would stay here again.
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Posted by MR. CAMPAGNARO, Mark, Australia on May 2007
 

5/6

rating

The Sofitel is in a good location--only...
The Sofitel is in a good location--only a short hop to all the restaurants and sites to see (Post Office, Reunification Palace, Notre Dame). The staff were all polite and helpful---and the breakfast was quite good. We enjoyed it.
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Posted by MR. STEVENS, Andrew, United States on Apr 2007
 

4/6

rating

Breakfast is horrible. Full of junk food...
Breakfast is horrible. Full of junk food except for the fruits!!! I had a late checking and a late checkout for my nightly fligt, they charge 80% for a late checkout til 7pm !!!
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Posted by MR. QUOC QUAN, TRAN, France on Apr 2007
 

5/6

rating

Nice and great location....
Nice and great location.
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Posted by MS. HINSHAW, Kimberly, United States on Mar 2007
 

4/6

rating

Everything was satisfactory other than the fact...
Everything was satisfactory other than the fact that the room smelled. Our pillows and comforters smelled like mildew and the room smelled like smoke. When we requested that they exchange our pillows and comforters, they did so immediately and the replacements were fine. The Club level lounge was fantastic with excellent snacks and a much better cocktail assortment than I typically find.
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Posted by MS. GISS, Pamela, United States on Feb 2007
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