Upon arriving at the hotel, we were...
Upon arriving at the hotel, we were told by the staff that we could not check in yet as we were 2 hours early. We were pleased by their prompt offer to help us deposit our luggage free-of-charge so we could go sightseeing, instead of letting precious time slip by while waiting in the hotel lobby. Eventually they still allowed us to check in about 30 minutes early.
Our room was spacious and clean. We were disappointed to see that our bathroom didn't come with a bathtub, but otherwise we were satisfied. Room make-up service was efficient and staff were very thoughtful.
The receptionists were always eager to offer us guidance regarding visits to places of interest and even helped us book day-tours to destinations outside of Ho Chi Minh City. Personalised service and warm smiles were part of every day we had spent at Dai Nam. Certainly, we already are looking forward to our next stay at Dai Nam!