When I checked in, I was told...
When I checked in, I was told I have no room reservation although I have a voucher from AsiaRooms.I waited for approximately 10 mins only to be told there was a room. Although the hotel was located in good location of Hoi An. But my experience with this hotel was really disappointing. After reading from the reviews that I chose the hotel. Reviews are not reliable.My 1st day the bathroom shower handle came off and the basin water does not flow I have to wait a long time for the water to flow down completely.The next day I went and ask for a change in room and they gave me such a convincing yes to change but to my horror the aircondition does not work that well strong shower was only temporary bcos in the evening I came back to shower got a shock it went back to like my 1st day......so same day I told reception to check on aircondition and I was told they will look into it but to another disappointment they had done nothing to the aircon. Another big disappointment is the ladies receptionist they have an attitude problem. Will definitely not recommend this hotel to any of my friends travelling to Hoi An.
Read full Vinh Hung 2, Hoi An review
Summary
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Not Rated
Customer service
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Not Rated
Cleanliness of accommodation
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Not Rated
Quality of room
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Not Rated
Value for money
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Not Rated
Quality of food
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Not Rated
Family friendly