Don’t stay at the Ngoc Huong hotel...
Don’t stay at the Ngoc Huong hotel in Hue!
First of all, the hotel was nothing like the photos on the web. Those photos of the rooms and the outside of the hotel are completely false!
The misleading and fraudulent photos are not the most important factor for not staying here. The most important factor is the disgusting room. I couldn’t stay there because it was not clean and completely unacceptable. The bed and refrigerator both had hairs in them. How can a person sleep in a bed with other people’s hair? In addition, the carpet was stained and even had an iron burn in it.
I requested and paid for a deluxe room and was given a room which was anything but deluxe. It was very small, dark and dirty. The bathroom door didn’t close completely and there was a very old folded up towel for a bathmat.
Besides the completely unacceptable room, the staff was not friendly at all. Upon check-in, they were efficient, but treated us with indifference that bordered on being rude. Upon checking out, they were completely rude.The Ngoc Huong hotel is the type of place that makes online hotel booking a little scary.
Read full Ngoc Huong, Hue review
Summary
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Not Rated
Customer service
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Not Rated
Cleanliness of accommodation
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Not Rated
Quality of room
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Not Rated
Value for money
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Not Rated
Quality of food
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Not Rated
Family friendly