We were very disappointed this time at...
We were very disappointed this time at Vinpearl. We had stayed at Vinpearl the last 3 times we were in Vietnam 2005,2006,2007 and we were very, very happy. This year for some reason during the time we stayed there, we were put in the hotel's new building which was mostly used for group/tour travelers and local vietnamese (and almost all were locals-was there a promotion?). The rooms in this new building were smaller, way too noisy. We had to complained to the manager to move us to the other (bigger) building in which we had always stayed in the previous times, because of loud noises and the unruliness of the other (local Vietnamese) travelers. Lunch and dinner were included (all inclusive this time), but the food was not very good. I kept wondering how were the foreigners going to eat? We used to think of Vinpearl as "affordable luxury", peace and quiet. However, we were quite shock this time-unexpected. The cost went up and the hospitality went way down. My advice is to call the hotel and ask if they are having a promotion for the locals, if they are, then don't stay there. We really like the time we stayed at Vinpearl before--beautiful, peaceful, complete relaxation. But this time, we were very saddened by how it has changed.