Hotel Review posted by MS. WONG, Wai Sie, Singapore in July 2007
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Traveler Rating:
 4/5
My ratings for this hotel are:
 Room
 Bathroom
Room Size
Facilities
Cleanliness
Location
Service
Value
I recommend this hotel for:
 Budget Travelers
Families
 Couples/Romantics
 Seniors
Business
Eco Adventure
Would I stay at this location
again: Most likely
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Everything is alright except the hotel lobby a little small. The only way going to the hotel lobby is through the escalators in the shopping center.
Have to go through many floors in order to reach the lobby. And if we are coming back late the escalators would have stopped so lots of steps to climb. Not so good for old people. Other then that hotel service is good. The location is convenient as it is near the MTR. Lots of cafes and eating place opposite and around the hotels as well.
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This Pruton Prudential hotel review is the subjective opinion of an AsiaRooms customer and not of AsiaRooms.com.
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1 out of 1 AsiaRooms users found this review to be helpful.
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| Last Pruton Prudential Hotel Reviews - 23 Unbiased Traveler Review (s) |
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4/5 Posted by MR. GO, ramon, Philippines in August 2008
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| "The hotel location is very good, close to shopping (upscale and low-end), restaurants (fast food and casual dining), and also very accessible by MTR and bus. It is walking distance to a lot of the common places we usually go to.
For a weekend pleasure trip, this hotel is a good place to stay in, for the price we paid, they have average facilities." |
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 5/5 Posted by MR. CONNAH, John, United Kingdom in November 2007
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| "Reception was slow and the clerk was doing two jobs whilst booking as in using our Credit Card, which gave us some concern. We were not told about any facilities offered by the hotel including either the Hotel Airport Shuttle or the Airport Flyer, which we used very succesfully." |
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 3/5 Posted by MR. LEE, Samuel, Singapore in October 2007
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| "The location is good as it's smack right in the middle of Nathan Road. So regardless if you are going further into Kowloon or going to HK Island, staying at Prudential is right on. The rooms are renovated nicely and very spacious.
Everything is fine with this hotel except the service from the front desk. The reception and reaction from them is less than desired. I won't say that they are rude but cold and unfriendly. When my wife and I checked in, there was no welcome, greeting or even a hello. I was the one who said hello to the man at the front desk. He managed a weak smile. I just handed my booking form to them and the man took it without any thank yous. The only reply from him to me was my room number and that's it. I must say that it wasn't a good start to my 2nd honeymoon but my wife and I chose to disregard this small incident.
On the 2nd day, we have to find a certain restaurant that serves very good dim sum, but we had trouble locating it as the only clue we have is that it's between Yau Ma Tei and Mongkok MTR stations. I approached the front desk to ask for me information. I was again not greeted. I told the man who was looking rather impatient about the restaurant name and he just replied "Mongkok" and walked away. I wasn't even finished asking yet and he just walked off and joined his colleagues in some free time banter. I was taken aback by this and had an intention to speak to the manager. My wife then pulled me away and told me to forget it. I thought it was rather rude of the front desk to treat their guests in this manner.
Overall, I came back to this hotel as it's strategically located and Jordan MTR station is just right below the building. But I think I would rather stay somewhere else and avoid this kind of treatment. " |
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4/5 Posted by Mr Lawrence Yeo, Singapore in August 2007
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| "I am particularly pleased with the level of service provided by the frontdesk especially the male assistant manager. Not only does he speak good english, he listens to our enquiries attentively and is able to offer us alternative stores to purchase some of the goodies that we intend to buy.
There was also an incident whereby a kid boarded a lift by himself. The staff was alerted. While they were speaking into their walkie-talkies, (think to ask hotel staff to look out for the boy) they did not forget about the worried parents. They quickly calm them down by assuring them that their child will be fine. I was impressed with the way the whole episode was professionally dealt with.
" |
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3/5 Posted by MR. LEE, Derek, Singapore in July 2007
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| "Location is surely the best asset, restaurants and shopping is nearby as well.
The chambermaid was very hospitable and courteous as well. " |
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All Pruton Prudential hotel reviews >>
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