1) Presentation of rooms and bathroom was...
1) Presentation of rooms and bathroom was very inferior. The bedding was torn, there was mould around the bath and the toilet leaked. Generally, very tatty.
2) No pool/recreation facilities.
3) Restraunt very uninviting. Food was cold.
4) Disturbed by a group of teenagers until 4am on the first night. Person on duty came up to the room to ask them to be quiet and engaged in a friendly conversation with the girls rather than disciplining their action.
5) The manager (Brett?) was very apologetic, however he asked me what i wanted him to do about the situation rather than offering a solution.
6) I confirmed the booking on Thursday the 12th and was told that we could check in early. There was no mention of a early check-in fee of $40 per couple unil arrival on the 13th.
7) Overall, a very dissapointing experience as this hotel was reccomended by a friend and the fact that I had overseas visitors with me pead to a rather embarrasing weekend.
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