We booked the hotel Angor Century via...
We booked the hotel Angor Century via Asiarooms, because we thought it would be perfect for our family because of the big garden and nice pool area. We have two kids, a 4 year old and a baby. However, when we reached the hotel and looked out of the window the whole poolarea was under renovation, a big construction work and no water, there was also another constructionwork and painting going on. We were very unhappy, because these facilities were the ones why we chose Angor Century. We contacted the management, and they were very sorry, but said that these renovations had to be made during the low seson so that it will in the future serve better the customers. So they moved us to the neighbour 5* hotel and paid the difference. Absolytely amazing service, friendliness and understanding. Just perfect.
We didn`t really stay in Angor Century, but looked the rooms which were nice and spacy. In the future (3 weeks time) the poolarea will also be brandnew. We were really impressed about the service and the willingness to help us, because our holiday could have easily been ruined without these facilities. In the future we would defenetely choose this hotel.
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