The service was terrible. We arrived...
The service was terrible. We arrived with a party of 3 (2 being older parents) with a load of luggage. We had to struggle through the entrance from the taxi with all the luggage by ourselves with no help. We walked in the find 4 door staff standing around talking amongst themselves totally ignoring us. Check in then took longer than it should have. There were people waiting to check in, not enough staff, and no one acknowledging the guest waiting to check in.
To have your room cleaned in a timely manner, you must turn on your "Make up room" light, otherwise your room is "de-prioritised" (direct quote from the hotel when asked why the room still wasn't made up a 4.00pm in the afternoon.
There is such a disregard for guests, the staff were not friendly or attentive and I would definitely never stay at the M Hotel again, nor recommend it to anyone. In fact we were so unhappy with our stay that we will actively be discouraging people to stay there.
terjemahkan
Baca M Hotel, Singapore ulasan lengkap
Ringkasan
-
1/6
Layanan pelanggan
-
4/6
Kebersihan akomodasi
-
2/6
Kualitas kamar
-
1/6
Sepadan dengan harga
-
Belum Diberi Peringkat
Kualitas makanan
-
4/6
Ramah keluarga