Satisfied holiday-makers
The general areas such as reception lobby, common corridors, etc. were clean & nicely decorated. Loved the Au Bon Pain & Starbucks cafe on the ground floor of the hotel. There was even Subway across the street for that late-night munch. We didn't eat at any of the restaurants in the hotel though.
All thes staff we encountered were friendly & spoke English. Service was quick & hassle-free.
We booked the deluxe room. The room & bathroom were very big & clean. Amenities provided such as bedroom slippers, bathrobe, toiletries, etc. were good . As our room was facing their villas, the room was very quiet. The 4-poster king-sized bed was perfect & bed linen were clean. Good selection of tv/cable channels. There's even a stereo & DVD player in the room.
A few less-than-satisfactory points:
- Very limited room service menu.
- Latte ordered via room service was basically hot milk.
- My boyfriend paid BHT199 for 1-day wifi but it didn't actually last for 24 hours.
- Pillows could be slightly softer.
Despite the list, it was a real enjoyable experience without real complaints.
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