No customer service found at the front...
No customer service found at the front desk. We were charged more than we were confirmed for, no one replied to our three email requests for aiport pick up.
I was almost charged for a dirty towel ($10 US) at time of check out. Be careful of being scammed to pay more than the agreed price, I think the employees pocket the extra money.The room was quiet,comfortable, and safe. The breakfast selection was good. Pancakes,eggs,sausage,fruit,cereal,salad,rice,
potatoes,coffee, tea,and juice. The hotel location is a little far from the beach road,jump on the back of the covered trucks,but don't ask how much, just pay the guy 10 baht per person when you get out.If you ask,he will charge you a lot. We learned this after paying too much a few times.
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