Hotel Review posted by MR. O'DOWD, Antony, Australia in April 2007
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Traveler Rating:
 4/5
My ratings for this hotel are:
  Room
Bathroom
Room Size
Facilities
Cleanliness
Location
Service
Value
I recommend this hotel for:
 Budget Travelers
 Families
Couples/Romantics
 Seniors
Business
Eco Adventure
Would I stay at this location
again: Probably not
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The Intan is in a great location, has a wonderful pool/beachside area, and the staff are friendly and helpful. We did enjoy it.
But the hotel is showing its age. It needs to be extensively renovated, to keep its position in the market (eg lights fell off walls, the air conditioners kept on breaking down, the power went off repeatedly, the TV hardly worked, the drainage was unsatisfactory, paint is flaking off the walls). In fact there are extensive renovations underway (some cottages are being refurbished, and new ones are being built) which was not really a problem, but which detracted from the holiday atmosphere a bit.
The other issue was cost. Given how rundown the place was, we thought the cost was too high, relative to other hotels in the area that we visited.
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This Santosa Villas & Resort hotel review is the subjective opinion of an AsiaRooms customer and not of AsiaRooms.com.
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1 out of 1 AsiaRooms users found this review to be helpful.
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| Last Santosa Villas & Resort Hotel Reviews - 17 Unbiased Traveler Review (s) |
 3/5 Posted by Chloe, Australia in August 2008
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| "The hotel was being renovated while we were staying there, the rooms were fine it just looked like more restaurant or bars were being added to the complex which were needed.
There were a lot of business and travel groups staying at the hotel, who were given preference to restaurant areas etc.
The pool is great, but there is no private beach area for this hotel so if you do want to be on the beach you will have to deal with the sellers.
" |
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4/5 Posted by MR. NAIM, azmi, Singapore in May 2008
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| "the villa at the santosa villa and resort is beautiful and very clean. we have our own private pool. at 1st, we booked a superior room and decide to upgrade after we see the villa.thank to all the service staff, espacialy sunset bar staff (fahri), who always keep me company and give us good service. the down side is the breakfast, should have more choises. will stay there again, for the next visit " |
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 5/5 Posted by R.M. Bilal, Australia in February 2007
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| "Previous comments about this hotel were obviously out of date and totally misleading. This is a superb hotel, with wonderful facilities, food and great staff. I don't know anywhere else you could find such a wonderful place for $US35. I tried three different rooms over my stay ($35 - $45) to check the place
out well and all were excellent. The huge well-kept gardens, tennis courts, layout, superb pool and tropical setting are perfect, also close to a huge range of excellent and good value restaurants. Try the hotel spa and range of massages around $US15! I valued the comfort and tranquility also. AND they are even starting to renovate and upgrade rooms! Everyone I spoke to staying at the hotel was very pleased and happy. I was so impressed at the value that I aim to take colleagues and friends there next time. Tours and car rental were also good value.
And re. previous comments about the hawkers on the beach and town streets, they are gentle, non-threatening and trying to earn a respectable living on a poor island. Why don't you buy something for a dollar or two and help them to live! Oh, and I did see one mosquito in the bathroom but she/he didn't like the insect spray a tropical tourist might normally have. I also saw the other hotels and Intan village (also called Intan Laguna) be my first choice when I return." |
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 2/5 Posted by BANDT, Falk, Germany in September 2006
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| "location in center of Sengiggi was good but facilities everywhere showed huge impact of "wear and tear", some investments in this hotel have to be done; the breakfast buffet was alright but the price for this night was not adequate. " |
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3/5 Posted by OFSTAD, Olav, Norway in July 2006
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| "A nicely located hotel that gives you the impression of a more glorious past. New firm leadership seems needed. Staff is friendly but it should not be difficult to find room-keys or to make sure the restaurant has beer. Food not impressive. Maintenance/ redoing needed. Nice pool and beach.
You get roughly what you pay for, nothing more." |
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