Hotel Review posted by Michael Ross, United States in September 2005
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I stayed here at the ANA Kyoto hotel. On the plus side the staff is polite and efficient but at the same time definitely more formal and officious than other hotels I stayed at in Japan. The rooms are of ample size, even for western standards; certainly not as cramped like some hotels in the country, but the decor is pretty drab. The hotel has a nice lounge area that overlooks a beautiful exterior waterfall. The breakfast was good. While the area is quite safe, the location is not great, unless you are there to visit the incredible Nijo castle, just across the street. You'll need to take a cab just about anywhere you want to go and there's not much you can walk to in the area. This seems to be a popular hotel with Japanese businessmen; not so much with other Western tourists. The hotel lobby reeks from cigarette smoke, because of the proximity to the lounge. There are better choices for the money, and unless you need to be right across the street from the Castle, you might find a more centrally located hotel better for those who are here to experience the city and surrounds. It is certainly clean, and the staff were professional, but it strikes me more as a three star hotel -- maybe a stretch to four, but no more, in my opinion. I'll be staying elsewhere on my next trip.
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Traveler Rating:
 3/5
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This Ana hotel review is the subjective opinion of an AsiaRooms customer and not of AsiaRooms.com.
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9 out of 11 AsiaRooms users found this review to be helpful.
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| Last Ana Hotel Reviews - 7 Unbiased Traveler Review (s) |
 5/5 Posted by MR. ILIC, Vojislav, Australia in October 2008
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| "We were happy with all the services, especially the front desk and female bell captain and porters.
I lost a button and although I did not make a fuss, the front desk noticed and immediately handed me a sewing kit. All praise to their attentiveness.
We were extremely impressed by the courteousness and helpfullness of all staff, even the floor maids.
Only negative comment is to do with energy waste. We thought it a bit extravagant to have heated toilet seats in the hotel rooms.
Otherwise everything else was perfect. " |
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3/5 Posted by MR. CHOE, YH, Korea in May 2008
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| "Clean, superb service of all the staffs with smiles and kindness, high quality in check-in/check-out service
I liked it!" |
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5/5 Posted by MR. SMITH, John Rowland, United Kingdom in May 2007
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| "We had a very pleasant stay.
It is conveniently located near Nijo Castle.
Breakfast was complicated by the fact that it was assumed that we would be taking full buffet rather than a la carte, however the adjustment was readily accepted.
It would have been useful to know about the existence of the courtesy bus service from Kyoto station before arrival. " |
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 4/5 Posted by MR. KENNEDY, alan, United States in March 2007
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| "A wonderful hotel with excellent service." |
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3/5 Posted by Andeo, United States in November 2006
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| "Nice site! I've enjoyed visiting it. Thanks for ur work." |
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All Ana hotel reviews >>
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