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Results 1 - 0 of 1 Naza Hotel Review(s)
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 3/5 Posted by Fauzi, Malaysia in May 2007
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| "My imigination towards the hotel is totally damaged the moment i arrived at the hotel. All the good things that I expect, based on my reading thro internet is now turning to be the bad experiences. The list below are some of the experiences that I have encountered during my 3 days 2 night stay at the hotel.
1. The parking bay for guess is very limited and guess to find themselve solving their parking problems.
2. There are so many numbers to dial for asistance ie. House Keeping No, Duty Manager No and etc. But when we made the call, all the nos were not functions except the reception no (Counter). So if you want to please the guess by placing all sort of wonderful nos, please make sure there are people to mann it or else please strike it off and do not make you guess confusing with your services.
3.We stay there for 3 days and on the 2nd day when they service the room, the staff have colleted the used towel without replace it with the new one. Can anyone imagine, we were only given the new towel at 5.30 pm after waiting so long from 11.50 am
4.The hotel only have 2 lift and the lift is really small. To make matters worst one lift has been designated for contractor used since the hotel is currently undergoing refurbishment process. It could be all right in week days but in the peak period ie national holidays when so many guess staying at the hotel, it could be wise for the management to open both lift for the guess use. Frankly speaking, during my stay, using staircase is more efficient than lift.
Beside the above, the hotel facilities is ok such as swimming pool, restaurant. The room that i stayed (Deluxe Room) is big and have a good view (direct seaview and pool) but the room maintenance is a bit out." |
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