Just average
Biyukukung is overpriced for the quality of the accommodation and services. Customer service was acceptable, but I was extremely displeased with the security features of Biyukukung. The first day I arrived slightly early for check in and the hotel was gracious enough to allow me an early check-in, however, when i returned to the hotel at 7pm, my room was unlocked even though i made sure it was securely locked when i left. I suspect that the housekeeping service must have entered my villa and neglected to secure my lock properly when they left. In part, the lock was a little faulty and I do not understand why it was not fixed.
The queen sized bed is huge, but the drapes and ceilings look dirty. Also, due to the proximity to the padi fields, expect a lot of nature's calls such as lizard and frog calls. I had a frog jump into my bathtub. Also, there are some algae growth on the walls of the nature shower and there was a broken tile on the top of the ceiling which left me feeling a little insecure. The safe looked really old and rickety, I did not dare to keep anything in the safe.
Honestly, I felt that Biyukukung was not worth the price paid. For the same amount or slightly more, you could probably get safer and more clean places to stay in.
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