We booked into and executive floor room....
We booked into and executive floor room. The executive club is disappointing, just a few chairs in front of lifts on 10 floor. There was complete confusion over getting a drink, took 15 min or more for staff to go down 10 floors to get a white wine and whiskey. Coffee machine was broken we were told to go to coffee shop in lobby for free coffee, and it ended up on the bill!!
The hot water ran out in the room after one shower. The engineering staff climbed in the ceiling and said they knew that problem, and set the water heater to near boiling point to overcome the problem.
However, location is fantastic. Make sure you see the Saturday night market, its amazing.
If the service points are fixed hotel would be fine.
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