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Breakfast should be more choices but not simple as provided.
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Irish Republic -
Very bad customer service
The staff in reception counter gave us a very bad attitude, talk to us like we owed him few million dollar. Very bad customer service, unfriendly. Spoiled our mood to this trip.
Not recommended for muslim
Very disappointed with this hotel 1. Customer service very bad: receptionist speak very loud as if he wanted every to hear the conversation, need to pay cash coz no credit card service, not very helpful when we ask where to take taxi and they recommend us to walk to sunway pyramid which is 15
min walking distance, when check in they ask for hard copy of hotel reservation...if not you must go to the nearest CC to print it out, during check in they seem as they dont get the asiaroom online confirmation and no room was booked for us...luckily there were still rooms available for us 2. Not muslim friendly: no qiblah direction in room (only have one at the hallway), no praying mat available. 3. Bad view: the window view only parking lots n streets...eventhough hotel name is BEST VIEW HOTEL 4. Environment: not safe for a lady esp at night
Value for money
The staff at the hotel are quite friendly, and it seems they have several regular customers whom they know by name. They would also call a cab for you if you need one. This is a budget hotel, so, do not expect a 5-star service. It has everything that I need though - a place to spend the night
with air-conditioning, so I am satisfied with what was provided. Most importantly, it is not too pricey.