SALA Phuket Resort and Spa
333 Moo 3, Mai Kao Beach,
Thalang,
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Ulasan Hotel Keseluruhan
berdasarkan 11 ulasan
If you like condo style living
The Sala resort appears to be very impersonal. While it tries very hard to be trendy, the inconvenience of the set up of the room ruins the mood. Plus the construction of the resort was not well executed and the materials used for the buildings are very cheap. They warped and we could not open or close the doors properly. Imagine every time you want to wash your hands or go to the bathroom in the middle of the night, you have to wake others up because you have to slam open or close the doors to get to the wash area and bathroom which are located outside your bedroom?
There is only one restaurant so you do not have any variety to look for.
It is very much like a condo style living and does not give a beach resort feel.
I think if you're looking for a real beach resort, there are many others to choose from.
There is only one restaurant so you do not have any variety to look for.
It is very much like a condo style living and does not give a beach resort feel.
I think if you're looking for a real beach resort, there are many others to choose from.
terjemahan
Stunning Resort
I stayed at the Sala Pool Villa for 2 nights as the final stop before heading back to home. The resort itself was a beautiful work of art. Very beautiful beachfront pool and restaurant and the room was what it described. Absolute privacy with personal swimming pool. The outdoor bathroom takes some getting used to. There is however one big problem my partner and I encountered. There seemed to be bed bugs either at the outdoor couch or the bed because I had multiple stings which was really itchy and irritating. It bothered me throughout my whole stay. Aside from that, I got nothing to complain about this resort. The staff was excellent, and they even took note that it was my partner's birthday and arranged a surprised cake for her. We were both very pleasantly surprised and pleased by the thoughtfulness. They made the rooms whenever we were not around and I dont know how they know that but it was nice. The location of this resort is totally secluded and out of the way of everything. So dont expect any night markets you can visit. This is an upscale location which means nothing nearby. The only place you can go have your meals besides the hotel is the nearby turtle village which has only one pub restaurant. A little pathetic on food choice. Dont try the Thai food at this pub. They are only good with the western food. The resort even provide free transport to this turtle village. I like this resort and will love to come back again but I'm not so enthusiastic about the bug bites.
terjemahan
Upon arrival i was disappointed with the...
Upon arrival i was disappointed with the lack of tropical flowers at the resort but having send that it was a lovely place to stay. It was i bit far from Patong but we didn't care about that to much. The pool was better than Samui resort as it was much bigger. Over all a beautifully for romantics.
terjemahan
I stayed in the Sala Pool Villa...
I stayed in the Sala Pool Villa for 4 days. My experience from the time I step out of my car until the day I checked out and step into the car again has been more like a dream in paradise. During checked in, you are offered a choice of pillows, soap scent and also scent of the aromatherapy of your room. The pool is big enough and very clean. The shower, toilet and bathtub are all outside but you still have your own privacy. The minute you checked in, everyone seems to know you by name. Even on the last day, the lady at the resaurant knows I am checking out today without me even telling my name or room number. The private beach was perfect. You have places within the hotel compound that you could be all on your own. If you treasure privacy and romantic atmosphere, this is the place to be. The service is excellent, where you will get genuine smiles at any time of the day, from the reception to the gardener. I would definitely return to the hotel next year.
terjemahan
We had planed to stay 6 nights...
We had planed to stay 6 nights at the Sala Phuket but checked out after 3 nights. We were totally disappointed by the service level, which is NOT the service level of a so called 5 star hotel. I believe there is problem with the management not training their staff properly.
The worst was the service at the restaurant. A real joke ! Never seen that anywhere else and I travel extensively. Mistakes in orders or serving food at the right table, never had the same waiters/waitress, lots of confusion. Food served too quickly (we had barely finished our main course that desert was there on the table... not even 2 minutes in between..) or too late , had to wait 40 minutes + for our main course to be served. Rice served cold. No breakfast buffet, but "à la carte" and there also many mistakes..
Regarding room service, systematically forgot one of your orders when delivering.
Laundry : they deliver to me the laundry of a man ! Had to call laundry service, their english speaking was so bad... Too 30 minutes before they understood they had made a mistake and search for my cleaned clothes.
Villa was coming with Wifi connection but it propably worked 2 hours within 4 days. Technicians was not able to fix it and explain why it was not working... They made us changed villa but still nor working, we just wasted one afternoon trying to sort this out.
Guest service : I called a couple of times to book taxis for next day. When I called 5 minutes before our reservation time, they did not know what I was talking about and had no reservation.
Room cleaning : was superficial, floors not washed, private pool cleaned once in 4 days. Only the bedroom of the villa is indoor, the rest is outdoor , toilets and bathroom included so not convenient when raining.
Overall this this level of service is not acceptable and has no excuse especially at a period of the year when resort is half empty..
We regret we wasted our money and time there.
terjemahan
the hotel was like a dreem ,...
the hotel was like a dreem , the staff was really friendly But the tropical invirnment was the night mare because there was a lot of lizards in the hotel, & hotel was too much far from the center , But overall it was realy nice experience & it was worth it
terjemahan
the hotel was perfect!...
the hotel was perfect!
terjemahan
The facilities and rooms are absolutely stunning...
The facilities and rooms are absolutely stunning but the resort is a little remote so I would combine this hotel with another in a more lively area.
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Excellent experience during my getaway stay at...
Excellent experience during my getaway stay at the Sala Pool Villa. This resort is new and secluded from rest of phuket, quite near to JW marriot. If you want a really private and relax time with your family or love ones this is the place for family and honeymooners. I like the serenity and peacefulness to the resort. The secluded beach is just near to the resort, its safe due to the guards around. The villa comes with a private pool and outdoor bath area, i would say it is quite an experience! The open dining area faces the beach is wonderful and nice. You get the sea breeze and sunset view while having your dinner. It's beautiful and unforgettable. The stay comes with breakfast, nice breakfast selection and you can either choose to have it at the restaurant or enjoy in the comfort of your villa. Service and staff were excellent. Resort comes with free internet access. If you do not mind dealing with everything else like meals, spa, bars, within the resort which is a hike this is a resort you would not want to miss.
terjemahan
We thoroughly enjoyed our stay at The...
We thoroughly enjoyed our stay at The Sala Phuket and would recommend this hotel. I do not feel it is ideal for families for for couples and people who want to get away from it all it is ideal
terjemahan
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