Hotel Review posted by MS. NIWA, Sora, Japan in March 2007
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Traveler Rating:
 3/5
My ratings for this hotel are:
 Room
 Bathroom
Room Size
Facilities
Cleanliness
Location
Service
Value
I recommend this hotel for:
 Budget Travelers
 Families
Couples/Romantics
Seniors
Business
Eco Adventure
Would I stay at this location
again: No way!
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The location was perfect. You can clearly see the Mt. Cook in front of your valcony with binocular glasses that Hermitage hotel provides. However, the service was terrible. Supper and breakfast are the buffet style. We did not appreciate the tastes. Also, the waiters and waitresses should be more trained. They do not know the timing when they should clean plates and offer drinks. Some of them were very rude also. We were disturbed by their disrespectful jokes. I will stay at the different hotels in Mt. Cook next time. Not Hermitage hotel.
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This Hermitage hotel review is the subjective opinion of an AsiaRooms customer and not of AsiaRooms.com.
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| Last Hermitage Hotel Reviews - 3 Unbiased Traveler Review (s) |
 4/5 Posted by albert, United States in July 2006
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| "My wife and I stayed in the Hermitage in October 1976, and paid US $38 a night including breakfast. Why has the rate gone up so much since.? The highlight of our six week trip to Australia and New Zealand was going on that 4 seater plane to the top of Mount Cook. Does it still do that run? I think we paid US$10 each for the trip which took about 30 minutes." |
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 5/5 Posted by K Doyle George, United States in July 2004
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| "You were fantastic. The staff was extremely helpful. We had a tramautic experience getting there through the snow. However, when we arrived the room was large and comfortable, and the view the next morning of Mt. Cook was dramatic.
The dinner that night was superb. In fact, in my opinion it was the best meal that we had during our stay in New Zealand. Your staff should be complemented on their attention to service. We did not want to leave the next morning.
I rate our experience as the best during our stay in New Zealand.
Thank you for your professionalism.
Doyle George
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