Hotel Review posted by MR. HUGHES, S, Australia in June 2008
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Traveler Rating:
 2/5
My ratings for this hotel are:
  Room
Bathroom
Room Size
Facilities
Cleanliness
Location
Service
Value
I recommend this hotel for:
 Budget Travelers
Families
 Couples/Romantics
Seniors
Business
Eco Adventure
Would I stay at this location
again: No way!
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I was hugely disappointed in this hotel. When I booked it through asiarooms I expected it to be a 4+ star hotel. When I arrived after a long flight the lobby certainly indicated this. Then it all deteriorated.
At check in I advised I had booked online but reception staff steadfastly denied it and told me repeatedly that I had booked via travel agent (the reason for this disagreeable attitude remained unknown to me). Finally I was curtly handed my card and told my room was on the 8th floor - without telling me my room number. I had to ask the concierge to decipher the handwritten number on my door key pocket to find out my room number!
I then got to my room and discovered I had been allocated to a twin room (2 single beds). I had booked and paid for a queen bed 1 month earlier, so I rang reception and asked for a queen bed room. I was then told there was no other room available and the fact that I had "booked" a queen room (and paid for it) only constituted a room request which they couldn't and wouldn't comply with.
Disgruntled, I decided to have a bath - only to find that the bath tap wasn't properly sealed to the bath, so the bath would only 3/4 fill. From my bath position I also noted that the timber vanity was timber veneer with most of the veneer missing and the underneath mdf board water damaged and mildewed. Detered I decided to have a shower in the marble shower, only to realise that the top of the shower wasn't marble - it was mould and mildew around the shower top and ceiling.Disgusting! On a general review the bathroom was decidedly in need of a proper clean and renovation. I would not have rated the bathroom higher than 2 stars, if that.
As a regular business traveller in asia my standards have to be flexible, so long as the facilities are what is promised and clean. Unfortunately this hotel delivered neither.
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This Amara hotel review is the subjective opinion of an AsiaRooms customer and not of AsiaRooms.com.
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| Last Amara Hotel Reviews - 44 Unbiased Traveler Review (s) |
 4/5 Posted by MR. HJ MOHD BAHRIN, Hj Rizal Fauzan, Brunei Darussalam in September 2008
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| "We stayed in Amara Hotel from 18 september 2008 until 21 September 2008. When we arrived at the hotel, the registration was going well and we immediately check in into our room. Hotel staffs were helpful during our stay. Basically we were happy during our stay, however the hotel location was quite far from our planned destination such going to Geylang Serai, the Zoo, Mustafa etc... The hotel is best for people doing business in Singapore." |
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 3/5 Posted by MR. REBER, Fabian, Switzerland in August 2008
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| "Room was ok, size good. Unfortunately they gave us smoking room and we could not change even we asked many times. Room could be a bit cleaner. Location good, 3 minutes from subway. I would not stay again, for this price you get a better hotel in Singapore." |
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 5/5 Posted by Johan, Netherlands in August 2008
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| "Very pleasant hotel, recently renovated, great beds. It's in convenient location in the commercial district, a couple of minutes walk to an MRT station, connected to a small but very useful shopping mall (including internet store). Hotel has good 20 metre swimming pool, nice gym. These are never crowded during the day or weekend as most guests are business travellers. The hotel also has a great range of restaurants and bars. Some are high end dining/award winners, some very reasonably priced casual.
Staff are genuinely friendly and very helpful.
High floor rooms are much nicer with big views; our 1st room was on a lower floor and quite dark as it looked onto a narrow street of high rise buildings.
On the front desk, avoid the trainees and head for the experienced staff!
Great value
" |
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4/5 Posted by MR. L, Georg, Germany in July 2008
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| "We got upgraded superior rooms because we needed connecting doors, size was big, beds ok, bathroom needs new furniture. Breakfast wide range of variety, tasty" |
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4/5 Posted by MS. CHIURIN, Alice, Indonesia in July 2008
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| "The hotel is strategically located nearby MRT station, hawker center and supermarket. I would recommend my friends to stay there, and book through this website because it worth the price" |
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All Amara hotel reviews >>
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