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Hotel Review posted by MR. JACOBS, Andrew, Australia in April 2008
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Traveler Rating:
 3/5
My ratings for this hotel are:
  Room
Bathroom
Room Size
Facilities
Cleanliness
Location
Service
Value
I recommend this hotel for:
 Budget Travelers
 Families
Couples/Romantics
 Seniors
Business
Eco Adventure
Would I stay at this location
again: Most likely
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The Bencoolen Hotel is well-located and easy to find. As a budget hotel, it is nothing fancy, but absolutely adequate for those who plan to spend most of their time out and about.
The staff were friendly and accommodating, especially the bellboy who always greeted us with a friendly smile and a hello.
The standard room we stayed in was very small, but comfortable enough. The bed and pillows were very nice. It is a bit annoying that the air-conditioning cannot be controlled from within the room - you have to call downstairs to have it adjusted.
Breakfast was ok - nothing really special. The self-service toaster was slow and downright dangerous (you have to toast each side of the bread separately, and it would be easily to burn yourself).
The swimming pool is very small, but very well-maintained and really quite lovely.
Bright and cheery, and well recommended for those who are looking for budget accommodation.
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This Bencoolen hotel review is the subjective opinion of an AsiaRooms customer and not of AsiaRooms.com.
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1 out of 1 AsiaRooms users found this review to be helpful.
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| Last Bencoolen Hotel Reviews - 12 Unbiased Traveler Review (s) |
 2/5 Posted by Yenti, Indonesia in June 2008
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| "The staff is not friendly at all especially receptionist and not helpful at all. They act as if the hotel is belong to them and do not prior or understand customer needs.
There's only one staff, a concierge, very polite and carry all our luggage from we checked-in till checked-out. We really appreciate his effort!
Room is small and the aircon position is not good. The temperature is not adjustable.
" |
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2/5 Posted by MR. KOK CHE, Tham, Malaysia in June 2008
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| "The room is so small. This is the smallest hotel room that I have ever been to. For such a room rate, I think it is just too small. The breakfast is lousy, a very budget type. Due to the hotel lack of space, the breakfast is by the road side which is not so hygiene. The only good point is the location of the hotel. Else, no good memories... " |
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2/5 Posted by MR. BRUNIER, Eric, France in June 2008
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| "Good points: personal welcoming and friendly. Facilities acceptable with almost everything needed.
Near the Orchard road, quiet and clean enough.
Bad points:room actually too small. Bad aircon system. Breakfast so so.
Good for short holidays but too expensive for what it brings." |
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3/5 Posted by MS. CINANNI, Teresa, Australia in May 2008
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| "Great location, very basic otherwise and the room was tiny. We booked a twin and the only room they had available was a triple" |
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3/5 Posted by MR. IMRAY, Malcolm, United Kingdom in April 2008
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| "The hotel was ideally located for sightseeing and for the MRT. In addition to that, the hotel staff were very pleasant and helpful to us.
The initial room that I was given by the hotel was a corner room with a connecting door to the next room. It was rather noisy so I asked to change rooms. Thankfully the manager agreed to switch us to a quieter room.
The breakfast was also a bit bland. It could have done with a bit more variety to baked beans and fried eggs.
Overall, I'd say for the price of the hotel, 3/5 is a reasonable rating." |
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All Bencoolen hotel reviews >>
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