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| Last Furama City Centre Hotel Reviews - 36 Unbiased Traveler Review (s) |
 3/5 Posted by MRS. VANDERSLUIS, Annette, Australia in August 2008
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| "The Furama City Centre was fine as far as cleanliness and friendliness. However, the rooms are very small. We paid for a room which was supposed to be bigger than the standard, but it was still extremely small. Breakfast was ok, but had very little to offer in terms of Western or continental type breakfast foods. All in all a great hotel, but would most likely not stay here again." |
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3/5 Posted by steval, United Kingdom in May 2008
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| "Our four night stay was eventually pleasant. The breakfast was excellent and the room was comfortable, and the views in our final room were brilliant.
We paid the extra for a superior room when we first booked. Before confirmation the hotel came back and said they wanted extra money to the published price because it was a busy period. We agreed, but this action raised our expectations.
We arrived in Singapore very tired at 3am. We were told we had a choice between two rooms: one with twin beds (we'd specified a king or queen bed) or one with no view and noisy because it was next to the lift shaft (the receptionists words, not mine). We chose the twin bedded room, also with no view, just to get a bed for the first night. We asked to be moved the next morning and were told it would be no problem. We then found ourselves in the room next to the lift shaft! A further complaint and a discussion about just what we had paid (very expensively) for resulted in a move to an accceptable room. The staff were reasonably helpful, but if we had not been tenacious we would not have been allocated an acceptable room.
Noise from building work on the 4th floor (7 days per week, 12 hrs per day) and the headache-inducing smell of solvent cement from carpet laying operations were an annoyance, and made us feel that we did not receive good value for money.Despite this we would probably consider staying here again because of the location, the excellent breakfasts and the overall comfort.
Two lessons learned: 1. Singapore seems to have increased in price tremendously because of the lack of sufficient hotel accommodation. 2. Need to be firm when discussing what is acceptable in terms of room standards." |
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 4/5 Posted by MS. lin aiting, Singapore in March 2008
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| "nice experience ... the staffs are very friendly and attentive. keep it up" |
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 0/5 Posted by MR. HUTCHISON, Robert, Australia in March 2008
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| "Although I had booked this room for my two sons whilst my wife and I stayed at Raffles as part of a cruise package. We did visit the hotel several times and also had a buffet dinner at the hotel. I saw this hotel a clean and comfortable. Close to food outlets and good shopping. I'm not " |
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4/5 Posted by MRS. MAKIN, June, United Kingdom in July 2007
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| "Excellent for location, cleanliness,restaurants, bar, swimming pool, gym but considering the size of this hotel think more staff were needed at reception. I would go back as good value for money. Only thing that annoyed me was no room for me on arrival. I was told first come first served and had to wait 45 minutes for a room to be ready - not good when you've had a long flight!!" |
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