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Hotel Review posted by Dave J, Australia in November 2003
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Great hotel with magnificent staff. At the time of my stay there was a large tour group from mainland china who were typically demanding. The staff showed examplery patience.
The room was basic but great value for its proximity to Orchard Road.
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Traveler Rating:
 5/5
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This Grand Central hotel review is the subjective opinion of an AsiaRooms customer and not of AsiaRooms.com.
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| Last Grand Central Hotel Reviews - 312 Unbiased Traveler Review (s) |
 3/5 Posted by MR. BISHOP, Anthony Kevin, Australia in July 2008
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| "We appreciate hotels in Singapore are not cheap (our daughter lives in Singapore and advised us of that!).
However, our main problems with the hotel were firstly, the breakfast needs to have some variety - each day it was the same (other than the eggs alternated between scrambled and omelette style). It would have been good to have some bacon perhaps and some choice for the fruit (water-melon and honeydew melon only), cereal (cornflakes or coco-pops only) and the bread offered no choice - white sliced only.
There was an incident which concerned us - one morning, I discovered an open staple (steel staple used in a stapling machine for documents!) in my mouth whilst eating cornflakes. I showed it to the lady managing the breakfast room and of course she apologised and disappeared towards the kitchen. It would have been pleasant to have received some formal apology from the hotel, but we did not hear any more.
Secondly, we asked at the reception desk one evening for some powdered milk we could use with our tea the following morning, as there was none in our room. The young lady behind the reception desk suggested we went to the 7/11 store! When we explained again what we wanted, we were told we could not have any because the kitchen was closed! I would have thought it not have taken much effort to arrange a couple of dried milk sachets for us as hotel guests, but it seemed that was not possible, so we had to make do with balck tea the following morning. Not a big deal, and almost funny (the suggestion we went to the 7/11 store to obtain the milk did at least give us a smile afterwards), but other hotel guests might not find it as amusing as we did.
Yours sincerely
Kevin Bishop" |
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3/5 Posted by MR. KANNANGARA, DON, United States in July 2008
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| "The most positive is the location.This hotel is fine as long as you need a place to sleep near an excellent location.Its not far from the nearest subway
and close to busy shopping district.The breakfast buffet is poor.They could easily improve the quality without much additional expense.At least better made scrambled eggs and better tea and coffee would have made a big difference.The hotel was busy and no one helped with our luggage.Of course we really could manage without help(suit cases with wheels).Internet
for $1 for 15 minutes in the lobby was useful.Travel desk was very helpful with local tours and directions.
There was no plugpoint for shavers in the bathroom.No
110 volt access like in newer hotels.There were inexpensive eating places closeby.Hotel prices in Singapore are high compared to Malaysia.I would recommend the hotel,unless someone is only used to extravagance and luxury.
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 1/5 Posted by MR. HUYNH, Duc, Australia in April 2008
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| "Very disappointing! We would never come back again. Very poor service when we first arrive to check in. Hotel facilities needed to be upgraded eg. air conditioning was broken and was very cold. The bathroom was old and broken, the toilet did not work(did not flush properly).Daily cleaning service was very poor. Bed linens had stains and was not fresh. We would not recommend this place to anyone." |
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 0/5 Posted by MR. CINI, raymond, Australia in April 2008
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| "the pictures look good but yuk yuk yuk. no service, rooms were dingy and not well maintained. The rooms/hotel. Would suit back packers...will never ever stay there agiain" |
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3/5 Posted by MR. THROWER, Clifford, United Kingdom in April 2008
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| "The position, ie nearness to Orchard Road was very good, but we felt the room was in need of a little refurbishment. Also, it stated on the website, when I booked, that tea/coffee making facilities were available. There was akettle and 4 glasses in the room, but nothing else - no cups, tea, coffee or sugar. These things are very important to us.
The pool was nice but there were not enough chairs or beds and no towels provided, also very little shade." |
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