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Hotel Review posted by MR. MCCORMICK, David, United Kingdom in May 2007
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Traveler Rating:
 4/5
My ratings for this hotel are:
  Room
Bathroom
Room Size
Facilities
Cleanliness
Location
Service
Value
I recommend this hotel for:
 Budget Travelers
Families
 Couples/Romantics
Seniors
Business
Eco Adventure
Would I stay at this location
again: Most likely
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Upon arrival at the Grand Mercure Roxy in the early hours of the morning, we were pleasantly surprised to be upgraded to a Deluxe room. We found the staff to be very pleasant and helpfull. We stayed up for breakfast, and unfortunately the hot food was rather cold. We did not dine in the hotel again, so cannot really comment on the dining experience. The room was very spacious and comfortable, although a little worn out looking. The location was fine, with a nice view to the bay, so for the money spent it was very good value. We would certainly consider staying there again.
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This Grand Mercure Roxy hotel review is the subjective opinion of an AsiaRooms customer and not of AsiaRooms.com.
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5 out of 6 AsiaRooms users found this review to be helpful.
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| Last Grand Mercure Roxy Hotel Reviews - 83 Unbiased Traveler Review (s) |
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4/5 Posted by MR. ORTON, KEVIN, United Kingdom in January 2008
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| "Staff very polite, food was very good, a very comfortable stay," |
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 3/5 Posted by MR. OAKLEY, John, United Kingdom in January 2008
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| "This hotel needs to get its act together. Upon arrival we were given a key which did not work the lift or our room - nor did the second key! It took four requests and almost six hours to get any cups in our room - finally sorted by standing over reception and refusing to leave until the cups arrived!! Our bathroom had a small and dangerous step leading out of it. This step could easily not be noticed so people trip on it. It was difficult to sleep in our room due to the smell of fresh carpet and glue as they had been refurbishing lower floors the previous month. Outside our room it looked like the house-keeping store room with furniture, beds, etc stacked all along it. The reception area looked quite good from a distnce but on close inspection the furniture and carpets were grubby. The breakfast room had variety but it was mostly Asian food. Also the location was a bit down and out with a seedy looking shopping mall attached to the hotel. On the plus side the porters on the front door were excellent.
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3/5 Posted by MR. CARMAN, David, Australia in January 2008
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| "Well located for overnight on way to and from Australia, but getting a little tired and overpriced for the standard. A singapore Airlines stopover can get you top of the dwarwer hotels cheaper than I paid for the "Delux" room." |
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3/5 Posted by MRS. KNOX, Leanne, United Kingdom in December 2007
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 5/5 Posted by MR. KALKA, Michael, Australia in October 2007
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| "An excellent facility in a good position. Easy to access from the airport. It will be even better once the renovations are complete. Dinner & breakfast were huge buffet style meals." |
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All Grand Mercure Roxy hotel reviews >>
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