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Hotel Review posted by MR. JONES, Warren, Australia in February 2007
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Traveler Rating:
 2/5
My ratings for this hotel are:
  Room
Bathroom
Room Size
Facilities
Cleanliness
Location
Service
Value
I recommend this hotel for:
 Budget Travelers
 Families
Couples/Romantics
Seniors
Business
Eco Adventure
Would I stay at this location
again: No way!
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Had booked into this hotel for 2 nites
Arrived at 10:00pm after a long flight. There was no porter service to assist with my bags. The reception staff watched as I struggled to carry 4 bags up the stairs and into the lobby by myself.
Check-in was OK but again there was no porter service to be had and again I had to carry all my luggage to the 4th floor and locate my room.
Was also advised on check-in that no outgoing phone calls could be made as the phone system had been turned off for the nite
Room was clean and functionable - however TV reception was poor as was the channel selection
Towels in the bathroom were paper thin - probably years old - and held no water content when trying to dry myself
Breakfast was a disgusting oily over salted slop that I would not feed to my dogs.
No friendly faces amongst the staff - no smiles and no welcome. Other guests had the same dour faced look as they tried to swallow the unappetising meal provided. Fruit juice was so watered to render it flavoured water
Requested reception call me a taxi prior to leaving my room so that I would not have to wait long. On arriving at reception was told that the taxi had not been called as they were waiting for me to come downstairs first.
Had a 20 minute extra wait before the taxi arrived - making me late for my business meeting
There is no restaurant at the hotel. The nearest is next door which only served Muslim food. Since the hotel is in a poor location another taxi was required to find another eatery that served good food
The morning of my leaving there was still no porter service so I had to carry all my luggage back to the reception myself
On checking out nothing was said to me except "Checking Out?" - no smile, no good morning welcome, no friendliness at all from the reception staff
After checkout I had to ask for a taxi to be called. No effort was made to ask me what I wanted to do or where I wanted to go.
This is a hotel to avoid - in all my years of traveling throughout Asia it would rate in the top two worst hotels ever
Do yourself a favour and stay elsewhere - I will
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This 81 - Tristar hotel review is the subjective opinion of an AsiaRooms customer and not of AsiaRooms.com.
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8 out of 8 AsiaRooms users found this review to be helpful.
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| Last 81 - Tristar Hotel Reviews - 95 Unbiased Traveler Review (s) |
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2/5 Posted by MR. BALLNUS, Joerg, Germany in March 2008
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| "I know the "old" Tristar but the "new" one is absolutely in a very poor condition. Never ever!" |
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 4/5 Posted by MR. MCCARTHY, MAURICE, United Kingdom in March 2008
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| "The room met our needs very well. It was a good size. The beds were clean and comfortable and the bathroom also . The complementary breakfasts were a nice touch and welcome. Staff were attentive and friendly.The hotel was also in easy reach of Changi airport. " |
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4/5 Posted by MR. WEENINK, Lambertus, Netherlands in February 2008
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| "For the price we paid the hotel was very good. Friendly service, decent rooms, lovely swimming pool. Breakfast wasn't great, yet served with a smile. The location was good with the MRT very near and some very interesting local markets and restaurants. Recoomended." |
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 3/5 Posted by MRS. AMANTE, Bong, Philippines in February 2007
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| "TriStar Hotel is ideal for budget travelers, is clean and quite, and the rooms are large enough. However, the location is not that ideal if you plan to go around Singapore everyday. Most taxi drivers are also not familiar with the hotel so I advise you to tell them the name of the street instead. " |
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4/5 Posted by MR. MARSHALL, Bradley, New Zealand in February 2007
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| "nice comfortable place to stay
" |
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All 81 - Tristar hotel reviews >>
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