Hotel Review posted by BROWN, United Kingdom in March 2006
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Traveler Rating:
 2/5
My ratings for this hotel are:
  Room
Bathroom
Room Size
Facilities
Cleanliness
Location
Service
Value
I recommend this hotel for:
 Budget Travelers
Families
Couples/Romantics
Seniors
Business
Eco Adventure
Would I stay at this location
again: No way!
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we will never use this hotel again. arrived after an early flight and were told to wait for 6 hours before we could check in at 2pm, and pay an extra GBP 20 per night for an extra bed for a child sharing. not what we needed to hear after a 13 hour flight. special requests are not looked at, and the desk staff and manager just don't care. we have stayed at this hotel a few times over 18 years, 5 times in the last 3 years. only the lobby has improved. i kept using this hotel because of the location, its a couple of blocks away from most things we like in singapore, the riverside, clarke quay, the esplanade and raffles area. hotel rooms are very dated, and the atmosphere in the hotel is non-existant. we've had enough and are now staying in a different hotel on the return in a few weeks time.
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This Peninsula Excelsior hotel review is the subjective opinion of an AsiaRooms customer and not of AsiaRooms.com.
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| Last Peninsula Excelsior Hotel Reviews - 136 Unbiased Traveler Review (s) |
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2/5 Posted by MR. VORA, PANKAJ, India in October 2008
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| "Very Old Hotel not maintained properly the rooms are stinking and very small not of the international standard." |
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 4/5 Posted by MR. PANGAN, Andre, Philippines in September 2008
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| "Stayed in the hotel for a wee, had ample services and facilities as I only had to sleep in it. Some noises during the night due to renovation. The keycard for the room and elevators was messed up most of the time (got stuck inside the elevator a few times). Excellent lcation as it's very near the train/bus/taxi stations in City Hall area. Breakfast was ok but the same everyday; some variety would be good. Had to pay 5dollar deposit for plug adapter (should be part of room as customers are usually travelers from abroad). No hotel transfers but cab to and from airport should be easy. For non-smokers, make sure you request for rooms on the non-smoking floors. Funan Mall is just next door so it was really convenient for last minute shopping. Highly recommended hotel for the price; no frills, just what's needed for a comfortable SG stay. " |
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4/5 Posted by MR. LEAN, RICHARD, United Kingdom in September 2008
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| "Stayed on the Excelsior side and was very impressed with the room. Very clean and spacious with nice views over the city and this was only a standard room. Excellent position - central for all the sights and the MRT. Good breakfast." |
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 3/5 Posted by MS. SUNTHRONNON, Praneejit, Thailand in August 2008
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3/5 Posted by MRS. RUSTIDGE, Kim, Australia in August 2008
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| "The hotel rooms were a bit jaded and the reception staff were not terribly helpful, trying to get me to take a smoking room - but for the price and convenient location near City Hall MRT it would be hard to beat in Singapore. For a short stopover it was fine." |
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All Peninsula Excelsior hotel reviews >>
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