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Hotel Review posted by MR. SKINNER, John, Australia in November 2007
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Traveler Rating:
 4/5
My ratings for this hotel are:
  Room
Bathroom
Room Size
Facilities
Cleanliness
Location
Service
Value
I recommend this hotel for:
 Budget Travelers
Families
Couples/Romantics
 Seniors
Business
 Eco Adventure
Would I stay at this location
again: Most likely
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we booked this hotel August 2007 and advised them that we would be arriving at between 4.00am and 5.ooam on the morning of the 1st of November so we paid for an extra night on the 31st, unfortunately on arrival from a late night flight from perth , as previously booked and reconfirmed the previous day by e mail from us to the hotel we found that they had no accomadation booked for us and our two friends we were travelling with, After a lot of sorting out we were told as there were people leaving at approximately 5.ooam in the morning the hotel would be able to provide us with accomadation, I was very dissapointed at the arrangements, we were offered no refunds or anything to make up for this mistake.
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This Peninsula Excelsior hotel review is the subjective opinion of an AsiaRooms customer and not of AsiaRooms.com.
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2 out of 2 AsiaRooms users found this review to be helpful.
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| Last Peninsula Excelsior Hotel Reviews - 128 Unbiased Traveler Review (s) |
 0/5 Posted by MR. HUBER, Urs, Switzerland in July 2008
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| "the peninsula excelsior singapore is very..very.. pooorrr... we are really absolutely very...very dispointed, with all from this hotel.
Room is not very good, the service is very suck.
and so noisy. i just telling to all people in the world, don't ever...ever you stay in this hotel.
Urs & Mela, Angel" |
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 3/5 Posted by MR. PALMER, REX, Australia in July 2008
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| "This is a copy of our comments on hotel survey:-
Booking was for superior room - K.S. bed 175 AUD as on previous visit in June. That visit though brief was a pleasant experience. This time we were upgraded & charged 203 AUD for a deluxe room (not at our request). This was sub standard - with 2 small single beds, no clock, radio or bedside lights. TV remote so old the letters were worn off making it unusable.
The front desk were unable to rectify the situation other than to provide 2 rather unstable standard lamps.
We feel paying more for a lesser standard room is most unsatisfactory." |
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4/5 Posted by MR. FRANKLIN, Gerald, United Kingdom in June 2008
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| "We were very pleased with our stay but were somewhat surprised at the big increase in prices since our prevous stay at the beginning of March 2008" |
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4/5 Posted by MS. BARRY, robyn-lee, Australia in June 2008
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| "Excellent location. Everything else good but not great." |
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 2/5 Posted by MR. ABRAO, LENNY, India in May 2008
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| "rooms are run down. shows a lot of wear and tear. rooms area also small, but has decent facilities. Location is very good and service is good.
Breakfast spread is decent.
reception staff are quite helpful." |
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All Peninsula Excelsior hotel reviews >>
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