| |
| Last Treasure Resort Sentosa Hotel Reviews - 19 Unbiased Traveler Review (s) |
 4/5 Posted by MS. ZHOU, Yijiao, China in June 2008
|
| "Very convenient location, just beside the train station. Nice people, very friendly. " |
|
 2/5 Posted by VILLAMOR, Anthony, Australia in April 2006
|
| "The resort did not accommodate for us as honeymooners - no view and room size very disappointing. Even though we informed through email communication before arriving at the hotel that we were honeymooners, there was no evidence of any efforts made in making our honeymoon stay special. Quality of room cleaning was low quality. Matress and pillows were uncomfortable resulting in back and neck pain the next day.
One particular male staff at front desk showed no manners or friendly customer service skills during our stay. He was present that day we were due to leave the hotel on April 16th 2006, Sunday, he was the man helping with the laundry that just arrived.
Restaurant staff showed a friendly and professional attitude. Some improvements need to be made in regards to food/menu selection for guests, especially for dinner.
Location is great and the resort lobby/entrance beautiful." |
|
 1/5 Posted by Lue, United Kingdom in January 2006
|
| "WARNING!
just thought id make you aware; any rooms booked with this hotel in any other way than direct with the hotel (ie with travel agents) you automatically get allocated a room without windows or a balcony! (this is true as it came straight from the manager of the hotel) we were allocated a room such as this, and after complaining, were allocated the only room left (apparently). this shared a wall with the karaoke bar, where although were told that the music would only be going on until midnight, it was past 2am when it stopped, and only when we had complained 3 times one night! my complaint wasnt at all taken into account as the guy - Ben, on the desk stood there arguing with me, pretty much saying that we must have been imagining the noise as it has already been turned off, although we could hear it coming from upstairs as we spoke!
i would compare this hotel to 'Fawlty Towers' and would catergorically say that i will NEVER EVER stay here again.
the only thing positive about it is, its location. the beaches are a very short walk away and there are some very nice beach bars to visit.
we didnt let our experiences ruin our holiday as the area itself is fab.
the 'Musical Fountain', just a short walk away is a must see! if you dont do anything else, you must see it!" |
|
|
4/5 Posted by Joan, Thailand in October 2005
|
| "We enjoyed the quiet serenity of the environment at the hotel, but mostly we enjoyed the people: Mr. Koh was very focused on our satisfaction, and so were all of the front desk personnel. One of our favorite people was Alfred the driver of the mini-van as he helped with providing an orientation about the vicinity and the schedule for transport. The chinese restaurant was superb!! The proximity to the nearby shopping mall and public transport was also superb! " |
|
|
1/5 Posted by Ma Chi Sing, Hong Kong in October 2005
|
| "1. 2 pairs of slipper provided on resquest.
2. Chinese Tea Bag provided on requested.
3. No teeth brush provided even requested.
4. Small bed room.
5. Old age Hotel.
6. Low quility toilet paper.
7. Dirty towel." |
|
|
All Treasure Resort Sentosa hotel reviews >>
|
