Hotel Review posted by NG, Tiong Beng, Singapore in July 2006
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Traveler Rating:
 4/5
My ratings for this hotel are:
 Room
Bathroom
Room Size
 Facilities
Cleanliness
Location
Service
Value
I recommend this hotel for:
 Budget Travelers
 Families
 Couples/Romantics
Seniors
Business
Eco Adventure
Would I stay at this location
again: Most likely
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The hotel is in an excellent location just above the Taipei Main Station & going to other locations of the city is convenient. The room is spacious enough to have breathing space & the toilet is neat & clean.
The doorgirls at the entrance of the hotel opening the door are friendly, courteous & always put on a smile but the doorboys always show grumpy face as if the guests owe them something.
The buffet breakfast are average & edible. It'll be better if the quality of the food can be improved to more varities & more international. The waiters are disgusting in the sense that they had no proper grooming & hygiene because i saw them yawn, had dyed & long hair, dig their nose & with food eating in their mouth.
Overall, the stay at Cosmos Hotel is average & the management of the hotel really needs to look into the staff attitude towards guests, personal grooming & personal hygiene. Maybe my expectations are high due to my present position of being a manager in the service industry.
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This Cosmos hotel review is the subjective opinion of an AsiaRooms customer and not of AsiaRooms.com.
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| Last Cosmos Hotel Reviews - 60 Unbiased Traveler Review (s) |
 5/5 Posted by MS. PHAN, Australia in November 2008
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| "Great location with access to buses, trains, MRT and the HSR. Service was generally good with many staff having a good level of English. Walls a bit thin so can hear the room next door and what's happening in the hall ways. Good for short term stay." |
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4/5 Posted by MR. GERRARD, Paul, United Kingdom in September 2008
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| "The location of the hotel was excellent, right next to the main train station and shops. However, the walls of the rooms were thin and so a bit noisy. The service at reception was a little slow sometimes, and we had to wait a while to be served. The food court on the second floor of the train station was very good and also offered free wireless internet, as the internet at the hotel was quite expensive." |
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 3/5 Posted by MS. HO, Mei Fong, Singapore in June 2008
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| "The cleaning staff speaks really loudly early in the morning and can be heard in my room so that was rather annoying as I was woken up by their loud voices daily.
There is no wrieless service in the hotel.
When I had to check out, I had three pieces of lugguage and also had to carry my handbag and a notebook. The porter and a manager was nice enough to allow the porter to help me carry my luggage to the bus station which was about 5 mins walk away. I really appreciate that good service!
" |
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4/5 Posted by MS. LIM, Mui Choo Jocelyn, Singapore in January 2008
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| "Location is excellent. Very near the Taipei main railway station so it is very convenient if you need to take the subway, normal railway or high speed railway. Two doors from the main entrance on the right is a good place to try breakfast the Taiwanese way.The downside was the front desk service. They were sullen and unfriendly. No smiles. disappointing!" |
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4/5 Posted by Katy, Australia in January 2008
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| "I had a positive experience. Room size was good. Hotel very neat and clean. Service was good, though most staff struggle with English. Location is perfect. One complaint is that the walls are very thin, so at time I felt that I could hear people "think" next door. I also heard someone play the piano, and it was so loud that it could have been in my room. However at night the noise level was not an issue." |
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