Unico Grande Silom, Bangkok

4/5   Posted by Mr Turner, Australia in November 2009
"This is the 4th time I have stayed at this hotel, why? Location Location Location! Absolutely not because of the reception staff, over the 4 times I have stayed I have not seen one of them smile, be helpful or give you the feeling that they were happy to have you stay at their hotel. Room maids, porters, tour desk operators and restaurant staff are the opposite, they are more then willing to help, maybe they know guests pay their wages and reception get paid by someone else. The pool is great. The breakfast is the best I have had in any hotel. I will be back, as one day I might see a smile at the reception desk!"

4/5   Posted by MR. CHEI, Kink Chong, Malaysia in August 2009
"Big Room, definitely good location where near to most of the shopping/night life location. The service really need to improved.... I'd booked a room for 3 pax, besides they provided beds for 3, all towers, drinking cups/glass, drinking water were only for 2. we need to remind them to give us ..... this happenned on the second made-up room too. Another thing will be the internet access.... the charges are at the high side but most of the genearal application not being installed properly in the computer, example: PDF viewer, java. these are the comman application that needed for most of the sites.... the installation time for these during the the surfing could take u 10-15 mins.... and we need to pay for it. The breakfast are good! with different varieties & freshly served. Overall this hotel still rated as above average as compared to it's good price, just not to expect too many goo service.... "

3/5   Posted by MR. karsten, Germany in July 2009
"friendly and helpfull stuff, possible to take visitors inside-no extra charge, well done. Thank you"

2/5   Posted by MR. GRUNDY, Christopher, United Kingdom in June 2009
"The 19 Floor is in need of a renovation although the rooms are clean, the bathroom was old and tired. At 2300 baht a night not really good value in Bangkok, there is much better out there. Staff were friendly and helpful although dont use the Laundrt services"

3/5   Posted by MR. BAYFORD, Robert, Australia in May 2009
"I have stayed at the Unico Silom a number of times. Last time I decided to try an 'executive' room. No difference except that there was a toothbrush and paste in the bathroom. The plastic shaver as dangerous as the ones supplied in the standard rooms. Take your own. I had to ask for a technician to quieten the airconditioner, and the TV reception was as poor as usual. Getting a little tired of the air con problems. Every time I have stayed at the Unico the past few months I have been given a room with air conditioner problems. More care and courtesy needs to be extended to regualar customers!! One or two of the reception staff could do with some extra PR training too. "

3/5