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This Felix Riverkwai Resort, Kanchanaburi hotel review is the subjective opinion of an AsiaRooms customer and not of AsiaRooms.com.
Hotel Review posted by MR. DE BIRKA DE FAUVILLE, Christian, Sweden in July 2007
Traveler Rating:
5/5
My ratings for this hotel are:
I recommend this hotel for:
 Budget Travelers
 Families
 Couples/Romantics
 Seniors
 Business
 Eco Adventure
Would I stay at this location again: Most likely
Comments: The only negative impression we got was when we called the hotel upon our arrival at the train station. Since there were no taxi around, we asked them to pick us up since we had two bags and a 3 years old child with us. They replied they had no car available (???). The hotel is only about 500-700 m from the station if we cross the river through the River Kwai bridge. We then asked "what shall we do" and they told us "contact the tourist police". So we had to carry ourselves and the luggage under the heat the all way to the hotel. When we arrived we could see that they had a few motorcycles with a side car for the luggages which they use to go around the hotel property. They could have offered us to wait for us just after the bridge crossing and at least pick up our luggage with that side car MC but they didn't. So we arrived swimming in sweat and exhausted.
This lack of service-minded was an extremely bad start which spoiled our 3 nights stay.
An other feature: we were two adults and one child but still the room maid only put one single mini soap every day. The quality of the soap and shampoo was very poor and made dry our skins and hair.
We ordered room service on 2 occasions and each time we were amazed by small amount of the main ingredient; e.g. for our duck in red curry got only 3 very very thin slices of duck mixed with a lot of vegetables to give an impression of abundance.
This last feature and the soap story plus their refusal to help us from the train station seems to reflect a certain stinginess from the side of the management. Pity because the hotel is fantastic in all other respects.
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