Customer Testimonial :"very efficient n comfortable for online user to book a room around the world. I will book again using asiaroom.com. ... "[...read more]
Hotel Rating: Hotel Area:Kata Beach Hotel City:Phuket Hotel Country:Thailand Address: 1/3 Laem Sai Road, Kata Beach, Karon Sub-District, Muang, Phuket 83100 - Thailand
"Stayed for a friend's wedding in Nov'07 for 2 nights. Booked a "seaview" room but the only seaview was one that we had to stand on our toes to see (it was actually blocked by the block of rooms in front and we can just see over it).
The room was generally ok but for the price (> 110 Euro per nite), I was expecting something 5 stars. Mainly small things like 2 razor and 1 toothbruch (instead of the other way round); were out for 6 hrs only to return to a room still not cleaned; borrowed an ironing board in the morning and then they took it back during our absence (and not cleaned the room either) and then accused us of keeping the board; promised a DVD player but never actaully delivered; only putting 1 toilet roll in the bathroom; for some reason only putting 1 new towel in the bathroom when we are two; no rubbish bin in the room (only in the toilet) - we asked for one but again, never delivered; did not replace soap even after we finished the first one; the room is big but REALLY empty - should really have a sofa in there.
The staff are friendly enough but the standard of English for this price of hotel should be much better. As a result, many of our friends had frustrating interactions with the staff.
I think the above are really quite solvable but biggest grieve I had was that we are all part of the same wedding party but were quoted vastly different prices by Aspasia (mainly more expensive) - in the end I got the best price amongst most of our friends from Asiarooms!!! When I did not book through them direct (went through Asiarooms), they came back to me with a cheaper price - I would have thought since my friends were hosting the wedding there that they would have a standard best rate for guests and not subject to discount upon negotiation etc!!! and the wedding party rate should not be higher than what people can easily obtain through other agents!!!"
"Me & my wife stayed at the aspasia feb 07 for 9 nights.the photo dose not do this hotel justice. service was very good.The staff were very friendly. we had a fantastic time & will return there again. The only thing wrong unsafe stairs to the beach."
"I stayed here for 4 nights in June just after the property was built and the quality of my room was top notch. I would describe the rooms has chic and very spacious. The hotel staff as ever in Thailand were very helpful and I would recommend this hotel to anyone. "
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