Hotel Review posted by MR. BOASE, Leon, Australia in July 2008
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Traveler Rating:
 4/5
My ratings for this hotel are:
  Room
Bathroom
Room Size
Facilities
Cleanliness
Location
Service
Value
I recommend this hotel for:
 Budget Travelers
Families
 Couples/Romantics
Seniors
Business
Eco Adventure
Would I stay at this location
again: Probably not
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We were looking forward to our 6 nights at the JW Marriott Phuket, after a busy 5 nights in Patong. We were aware that the location was remote and stocked up on drinks and nibbles before we left Patong. We were quite surprised by the high cost of tours from the Marriott, given that we had taken several from Patong at much lower cost. However we decided to pay up and go to Krabi for the day, which was most enjoyable, however no more special than our vastly less expensive tours taken from Patong. Someone is taking a very large cut and taking advantage of the remoteness of the resort.
Our only other gripe was that for 4 of our 6 days there was a very large group of predominantly male Australians from Optus Australia who virtually took over the resort and made our stay most uncomfortable. They monopolized the pools and their behaviour was substandard and at times made us ashamed to be Australian. Restaurants and bars were off limits to other quests at different times and given the lack of other places outside the resort to visit easily (and at considerable cost) seemed very unfair and unreasonable given that we had no idea that this would be occurring.
Even though it is a lovely resort we wont be returning after this experience.
Given the size of the resort we also found the food not up to scratch, plenty of it but just not that well cooked. The crepes at breakfast were crisp and crunchy, and much of the buffet food at the special spice buffet we attended were luke warm temperature wise.
The pools and public spaces are beautiful and mostly enjoyed our stay despite the grievences.
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This JW Marriott Resort & Spa hotel review is the subjective opinion of an AsiaRooms customer and not of AsiaRooms.com.
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| Last JW Marriott Resort & Spa Hotel Reviews - 39 Unbiased Traveler Review (s) |
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4/5 Posted by MS. LIM, Betty, Singapore in October 2008
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| "Hi,
The room is great but I notice there are pots of stale water outside the room near the steps, these are mosquitos breeding grounds, you should check that these stale water are cleared away always. Also I suggest providing mosquito coil in the room and garden.
You should install swings in the garden.
The walking path is too dark at night, should have brighter lights to avoid accidents." |
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 5/5 Posted by MRS. HOO KEE WEI, Roseline, Malaysia in October 2008
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| "The only improvement that I could think of was about breakfast which was a bit boring as same foods were served every morning. Other than that the hotel is just lovely with its own beach. The room that we stayed was facing the sea, so we got to wake up with perfect view every morning. The service was excellent and we totally enjoyed our stay. Can't wait to come back soon!" |
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4/5 Posted by MR. HARJANTO GUNAWAN, AGUS, Indonesia in August 2008
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| "Me and my family enjoy our days in this hotel. Special moment, met young elephant : )
" |
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5/5 Posted by MR. RICHARDS, philip, Australia in August 2008
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| "Excellent all round. Meals at prime restaurants not cheap, but quality was worth paying for" |
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5/5 Posted by MR. VISANI, Piero, Switzerland in August 2008
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| "A fantastic place in a fantastic environment" |
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