Hotel Review posted by MRS. BRANGAN, pamela, United Kingdom in February 2008
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Traveler Rating:
 2/5
My ratings for this hotel are:
  Room
Bathroom
Room Size
Facilities
Cleanliness
Location
Service
Value
I recommend this hotel for:
 Budget Travelers
 Families
Couples/Romantics
Seniors
Business
Eco Adventure
Would I stay at this location
again: No way!
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Check in very efficient
Hotel location good - area not seedy
Pool area good
Bathroom - very bad condition - needs updating
Bedroom - clean but needs modernizing
Drinks at bar beside hotel lobby very expensive
Staff friendly and efficient
A lot of steps so not suitable for guests with mobility problems
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This Tropical Garden Resort hotel review is the subjective opinion of an AsiaRooms customer and not of AsiaRooms.com.
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| Last Tropical Garden Resort Hotel Reviews - 19 Unbiased Traveler Review (s) |
 4/5 Posted by MR. THOVTRUP, Henrik, Denmark in August 2008
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2/5 Posted by MR. NG, Ken Sadikin, Indonesia in July 2008
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| "The Staffs are not helpful. " |
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4/5 Posted by MR. REES, michael, United Kingdom in April 2008
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| "When booking we asked for a room overlooking the smaller north pool as we were familiar with the hotel layout as we had stayed there on a previous holiday. On arrival (April 10, 2008, Room 2108) we given a room at the back of the hotel with a view of the back of another block. It seems that not only did the staff ignore our request (we booked 2 months in advance)but appeared to go out of their way to annoy us with this allocation. When we complained the receptionist was far from helpful and almost rude even though she had a printed e-mail of our request for the poolside room. On checking out we had to be out by 12noon but during that morning the water was cut off and when it was back on was brown. When we requested an extension of a couple of hours to check out due to this they insisted we had to be out by 12. We did hear another couple complaining at the reception on a previous day regarding the water problem. There are many cats roaming around and at breakfast one had messed in the restaurant area and despite another guest asking for it to be cleaned up it remained there for the duration of breakfast. I should say though that overall the hotel is lovely in a lovely location but due to the amount of steps not suitable for elderly or the unfit. It does appear that standards have slipped since we last went there in Nov 2006. " |
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 5/5 Posted by MR. DONALDSON, melvin, United Kingdom in February 2008
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 3/5 Posted by MR. Smith, Finland in February 2008
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| "Very nice view over Kata beach(from sea view room). Friendly staff. Pool area ok, breakfast and food good. Nice spa. Lot of stairs and no lift all the way. Room needs renovation, especially bathroom. Cleanliness good, but the room smelled very damp like a cellar.Good air conditioning. Safety box in the room." |
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