Hotel Review posted by LEWIS, Dale, United States in January 2008
|
Traveler Rating:
 4/5
My ratings for this hotel are:
 Room
Bathroom
Room Size
Facilities
Cleanliness
 Location
Service
Value
I recommend this hotel for:
 Budget Travelers
Families
 Couples/Romantics
Seniors
Business
Eco Adventure
Would I stay at this location
again: No way!
|
|
Everything was excellent, including that the night manager offered to have breakfast waiting for me at 5:30 AM before my departure at 6 AM, agreed that I would receive a wake-up call at 5 AM followed by another at 5:15 AM to be sure I was awake, and that a driver would arrive at 6 AM to get me to the airport by 6:30 AM for my international flight EXCEPT THAT none of that happened! Although promised, there was no breakfast and no wake-up calls. I barely got myself downstairs in time to get to the airport. Nobody seemed to know why the agreements with the night manager weren't honored.
As I was about to leave the hotel I was handed a statement for internet use, minibar (bottled water), and a few local phone calls. The total amount was more than 200 Turkish lira, and included a local phone call for the astonishing amount of 95 turkish lira. When I questioned the exorbitant amount for the one call, staff contacted the night manager. I tried to explain that there had been no information provided at the front desk or in the hotel room about cost/minute for phone calls and that 95 turkish lira was an outrageous amount for one call. He became extremely nasty, told me I had to pay the total amount, no further conversation about it, and then threatened if I didn't pay the the total amount the driver wouldn't take me to the airport!
When I realized I would miss my plane if I kept talking, I had no choice but to pay the hotel the amount requested. I travel frequently, and never have been treated so disrespectfully by any hotel, especially one that imagines it is "world class." In the European Union or in the United States, a manager who didn't keep his word about wake-up calls and breakfast, refused to discuss disputed charges, and then threatened to not let the driver take a guest to the airport WOULD BE FIRED.
|
|
|
|
|
This Armada hotel review is the subjective opinion of an AsiaRooms customer and not of AsiaRooms.com.
|
|
Be the first to rate this review!
|
|
Did you find this review helpful?
|
|
|
|
|
| |
| Last Armada Hotel Reviews - 13 Unbiased Traveler Review (s) |
|
4/5 Posted by MR. LANGLOIS, philippe, Hong Kong in August 2008
|
| "Perfect location, even if a quite busy road is near by, the hotel is quiet.Breakfast is nice as well as staff is charge." |
|
|
4/5 Posted by MS. WANG, Linda, China in August 2008
|
| "Good hotel, perfect location, clean and elegant atmosphere. Terrece restaurant is very nice to take breakfast or dinner with a seaview.
I'll recommend this hotel to others and will use it again if I'm back to Istanbul." |
|
 5/5 Posted by MR. MOISIDIS, MARIOS, Greece in July 2008
|
| "A really excellent hotel that should be rated 5 stars! Excellent location, close to all the historic monuments of Istanbul, excellent service, excellent breakfast, excellent view of AyaSofia, Blue Mosque and Bosporus. Refined luxury with a smell of the best Turkish tradition. A really remarkable hotel!!!" |
|
|
4/5 Posted by MR. SCOTT-ROBINSON, Michael, United Kingdom in July 2008
|
| "Good value, great loacation and excellent breakfast." |
|
|
5/5 Posted by MR. FIESCHKO, Frank, United States in September 2007
|
| "This hotel is close to so many of the favored must-see sites in Istanbul. A short walk away to quite a few nice restaurants if you prefer to adventure outside of hotel cuisine. Our only complaint was that this (and most of the Euro-Asian hotels) seem not to be familiar with the top sheet concept of bedding so that a light cover is unavailable.
The rooftop breakfast provides you with a splendid view as you start your day. Food was almost as good as that on the gulet that we traveled on before coming here.
" |
|
|
All Armada hotel reviews >>
|
|
|
|
