There are better places at these prices.
The Fullerton Hotel has let its service standards lapse in general. From the moment we arrived to our departure, the hallmark of the stay was bad service. On arrival, no one came to help with our substantial luggage until I had unloaded it with the help of my friend. Ran into another old friend at the hotel, who helped with the check-in.
We had four meals in the hotel. One dinner at Jade Restaurant, which was good food, acceptable service and overall positive experience.
The other three meals were 2 breakfasts and 1 dinner at The Town Restaurant. Since Town was the default breakfast option, the poor service we experienced there perhaps best describes the overall disappointment with the Fullerton. From being led to a smoking area then back into non smoking, to not having the table set properly, and consistently cleared after that, having to go up to the coffee server with my cup to get a coffee, seeing other guests have their juices refilled at their tables while were ignored, all in all contributed to the worst service experience ever.
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