A lovely surprise!
I read all the reviews before booking the hotel and had mixed feelings - until we arrived.
Everyone was extremely friendly and helpful. Even though I had a bit of struggle convincing the Receptionist that I had already paid for my room in advance as it was a special Advanced Booking Package. Normally the hotel takes the room fees as soon as one books in - but I had received my bank statement before I left home so knew the bill had been settled.
We had an adequate room facing the main road, but as soon as my husband saw the river views we asked if we could change and it was actioned immediately - really impressed with the service.
On the map this hotel seemed quite a distance from the town and night life, but we could either walk across the bridge directly outside the back of the hotel and walk along the side of the river into town. Or just walk the main street in 10 to 15 minutes maximum to China Town, numerous shopping centres and other exciting areas .
We didn't use the shuttle bus as we left it too late to book with the Front Desk. A list of all bus timetables to different parts of town was displayed in full view by the front exit.
We didn't eat any meals at the hotel, not for any valid reason, only because we wanted to visit as many places as we could in such a short time so ate en route ie Breakfast at The Botanical Gardens one day and just a Shopping Centre another day.
The last time we visited Singapore was 5 years ago and we stayed at The Rendezvous Hotel, but I am not kidding when I say that we enjoyed staying at Riverview 100% more, due to the location, more things to do and the staff a lot more hospitable.
One day I shall return!
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