We have stayed at The Scarlet on...
We have stayed at The Scarlet on 3 occassions and keep coming back due to two factors - class and service. Whilst the rooms are not big, they exude comfort and quality, with touches such as free bottled water everyday. The staff genuinely take pride in their work and their workplace. You aren't just greeted with "Hello" but with "Hello Mr Turner, how was the museum?"; they take care to notice the small things and are attentive yet unobtrusive. Every staff member has a fun and professional attitude.
This attitude carries through to all facilites, such as Bold (ground floor bar) with its accomplished bar staff and extensive use of red velour, black leather and and funky music (ask what the daily drink promotion is and you may be plesantly surprised), or Desire (restaurant and breakfast room) with its top menu and...interesting art, and if you don't visit Breeze (the open-air rooftop bar) of an evening, well you're just doing yourself a disservice.
I was a little unsure about location when I first stayed here but soon found the MRT a short stroll through Chinatown and, once you get your bearings it's quite a handy spot. Club St is just behind The Scarlet and there are some great restaurants in the immediate area.
As you can tell, I am a fan of The Scarlet. I have stayed in at least half a dozen other hotels in Singapore and, as yet, have not found one that compares. As long as they keep doing what they are doing, we will keep coming back.
Keep up the good work.
NOTE: It's well worth paying a little extra to include breakfast in your accomodation - yuuummm! Also, many taxi drivers don't know Erskine Road by name (I don't know why) but if you have any trouble, just tell them "Off South Bridge Road after Ann Siang Hill", if that doesn't work just mention the Maxwell Food Centre - all the cabbies know that place.
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