From the moment we arrived they requested...
From the moment we arrived they requested more money then what asia rooms had quoted us. They asked for 40% deposit that they get to keep ontop of the price from asia rooms.We gave them first night upfront in cash and asked for a receipt. the next day we went to pay for the remainder in cash. they then went to say that the first night we paid for they couldnt remember us paying, and after showing our receipt they still tried to have us pay for all 6 nights as the 1000 baht we paid was to secure a room even tho we were the only ones in the whole hotel!
We also booked a taxi at concierge to go to the hospital that urgently needed to arrive at a time we had for an apointment. the concierge told the taxi to take us to the airport which resulted in us missing the apointment and having to pay for a night in hospital which was 5 times the price of 1 night at BU Place.
We then explained this problem to the manager to whom which resulted to say it wasnt his fault that no one spoke english in the hotel and mocked us for not speaked the language.
We then moved hotels and asked them to write the directions in Thai for us, to which they gave the taxi driver the wrong directions on purpose to take us to the middle of no where.
BU Place. by far the most dissapointing, embarassing hotel we have ever stayed at. Its not where is says it is, it is very far away from anything, whith no shopping. no food. and no restaurants.
We also ordered food from the hotel asking for a chicken pad thai stating it to have no seafood in it, which then was presented to us a chicken and shrimp pad thai, potentially dangerous for anyone with food allergies.
譯文