Our stay was unpleasant...
- Front desk staff...
Our stay was unpleasant...
- Front desk staff is not helpful, I asked their help to call the driver (he can't speak english very well)at the counter to re-confirm our transportation, they insist to charge $10 after the call.
- I had requested twin bedded room when I made my booking with asiarooms.com but they said no twin bedded room & never receive any request from us
- the night shift receptionist offered 2 free breakfasts to compensation for the next morning but he didn't pass the message well to the morning shift. When we went to have our breakfast, their staff insist to charge 2 breakfasts into our room, she also said that they never offer any complimentary breakfast to guest. It was wavied until the night shift staff call back to clarify.
- Breakfast was bad and disappointed indeed
- Hotel location was excellent just next to MRTA and few step from BTS Asoke station. Room was clean and size was okay but it was darkness all the time
I am travelling to BKK 3-4 times per year and I had stayed many hotels in BKK and it was the worse one. don't think I will come back to stay at this hotel anymore
譯文