The sea view was excellent, looked straight over the Tonsai bay at Phi Phi Ley. Air conditioning worked well, room cleaned daily and new towels every day. There is a safe box to use. The beach is awful outside the hotel, the water isn't clear at all and it smells funny with bits floating in it.....not like you'd expect to see on Phi Phi. However, if you get a long boat to Long Beach which is 100 baht each and about 5-10 mins away, so costs will add up if you do this every day.
There is a man next to reception who tries to hard-sell you excursions.He is over double the price of those in town for what he offers. We booked our whole day trip (in town) on a speed boat (including all drinks, snacks, a good lunch, lots of snorkelling and various beach stop offs etc) for less than his quote for just a half day on a slow boring long boat for a bit of snorkelling! The staff we found unhelpful, an example was that to get the hotel transfer boat back to Tonsai in order to catch the ferry we'd booked to Phuket we were told to come to reception at 1pm but the transfer boat tried to leave before 1230, thankfully we saw what was happening from the beach and ran to reception...to find that the staff had just left our bags (alone) in the reception area and when I tried asking whether there was another transfer boat at 1 she just shrugged. We weren't the only ones it happened to either, everytime the boat tried to leave some one else came running down the beach!
Bit of a walk to the main "party" centre as its the other side of the harbour, but there are some nice restaurants along the beach.
So its ok to stay here for a few days but we wouldnt stay again.
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